Tyler
02-27-2006, 08:47 PM
How much does the darkside charge to repair a dead motor in the S9251 tail rotor servos that is out of the one year warranty period? I have one that died last week.
Last year I had a gyro/tail rotor fail that was still under warranty. I sent them in with a copy of the receipt and was surprised that I had to fight tooth and nail for them to fix it under warranty. They said I had no receipt. I kept a copy of the receipt and detailed letter I sent with the package, but they wouldn't take my word for it. I was forced to snail mail them another copy. They then told me it wasn't covered, even with the letter and receipt. I again had to go to bat and fight for my rights. In the end and 4 weeks later I got my gyro returned in working order.
I don't want to send in my dead servo, pay for shipping, only to get the run around. I suspect they will charge around $90 to fix or repair it. I would perfer to save the drama and keep this one for spare parts.
However, if they would fix it for $40-50 it would easily be worth the effort to send it in.
Share you experiences with me.
Tyler
Last year I had a gyro/tail rotor fail that was still under warranty. I sent them in with a copy of the receipt and was surprised that I had to fight tooth and nail for them to fix it under warranty. They said I had no receipt. I kept a copy of the receipt and detailed letter I sent with the package, but they wouldn't take my word for it. I was forced to snail mail them another copy. They then told me it wasn't covered, even with the letter and receipt. I again had to go to bat and fight for my rights. In the end and 4 weeks later I got my gyro returned in working order.
I don't want to send in my dead servo, pay for shipping, only to get the run around. I suspect they will charge around $90 to fix or repair it. I would perfer to save the drama and keep this one for spare parts.
However, if they would fix it for $40-50 it would easily be worth the effort to send it in.
Share you experiences with me.
Tyler