Hey... What's happening with Heli-world.com???????

[mplourde]

Hey,

What's happen??? I saw Heli-world had just released the new web site. Nice, but Only the U.S. is selectable when you want to enter your address to place an order.!!!! :shock: :shock:

I live in Canada. So, since the new site is out, I can not place any order on this web site!!!! :( :(

Is it because Heli-world.com would not ship stocks in Canada?

I wrote two time last week and this week and, I have never received any answer from us!!!

Anybody could light up on that???

Thanks*...

[Rodney]

I will let them know.

[mplourde]

Thank you very much Rodey... I'am waiting about that to place an order....

Thanks again!!! :wink: :noteworthy

[SGUNN911]

What about customer support? I have sent 4 emails in the past weeks (same email) trying to get a question answered and nobody will respond.

[DebianDog]

What about customer support? I have sent 4 emails in the past weeks (same email) trying to get a question answered and nobody will respond.

Love their helicopters but that is where they SERIOUSLY LACK.

[mplourde]

Ok... If we resume the situation. I have send 2 e-mails this week, for a total of 6 e-mails till today, with my coordinates and I have not receive any answer from us. I have suggest to us to post a banner or others thing like that to inform customer about that situation. Nothing!!!!!! Now, I'm very very desapointing about Heli-World. Since 2 weeks I'M waiting about us to relsove theirs problems on his web site.

Engouh, is Engouh!!!

I will order my GV-1 on other site.

Congratulations heli-world... :roll: you have beat my patience... :( :dontknow

[Foxden]

Alexander Graham Bell invented something called a Telephone, have you tried to call them and place an order? :roll:

[SGUNN911]

Are you serious? You don't think Ive tried calling them before?

I tried calling three times. Once I got no answer, at 1:00 PM weekday. The other two times I was told that the person who could answer my question about the scale heli was not available. Those two calls made 1 week apart.

Secondly, Antonio Meucci was given the official patent for inventing the telephone, Bell's Patent was denied by the US Congress on September 2001.

[mplourde]

I could... but my english speaking is not engouh strong....

A second, what is the fundamental fonction of a transactional web site? For sure, receive some order to sell some stuffs to make money!!! So,.... :?

[DavidH]

Maybe they quit shipping outside the USA. There is a few companies that are only shipping within the USA. They say it is not worth the hassle to ship stuff thru customs.
I believe Century does have a Canadian distributor. I believe it is Leisure Tech products in British Columbia. Phil Noel is who you would need to contact.

David

[mplourde]

Maybe... Maybe not because they add some country this week on the list like, France, UK, Japan etc... But Canada is still not added. I like to order at this place.

The older version of the site, we were abble to order and we had a good time response. When the parts were in stock, It's took one week ( 7 days ) to have my stuffs to home. Was very great!

I will wait, maybe one day, they will do some modification on his web site. Cross finger..... :hug: :cool:

[mplourde]

Hey all.... some progress was done today in this folder!!! Heli-World.com add Canada and others country today!!!! WOooooohOOOOO.... :WOW :banana

Now, just relsove the association of states/province associate with the country and all will be perfect.... :thumbs-up2:

I'am very happy......

Regards,

[Rodney]

Glad to see they are working on it.

[mplourde]

Yes.... me too Rodney... Thank you very much Rodney for you help in that.... :wink:

[GJestico]

You know you can call the Century Distr in Canada, he speaks excellent French............
His name is Phil Noel as David mentioned. "leisure-tech" is the company name. He's a good egg.....

[ericnord]

I ordered a ball link reamer a two weeks ago. Paid for Fedex 2 day. Haven't heard a word. Sent two emails and neither have gotten a response. I guess I won't be ordering from here again :(

[mplourde]

Ok. thanks for the info GJestico... I will call them..

[Major Matt Mason]

Ok. thanks for the info GJestico... I will call them..
Martin,
I'm in Contrecoeur, Quebec and I order parts for my helicopters from Grand RC. It takes 5 days , they arrive directly at home and shipping is about $5.00US. They come in a box . I have used them about 6 times. That my best place. The other place to try is HeliDirect which ship at the same speed but shipping is about $9.00. They are worth to try.
If that can help you.
Christian

[mplourde]

Thank you very much for the info Major..!!! I will check to try at these places.

Thanks...

[RAV50]

Mplourde,

You can access links to many Canadian net-dealers who sell Century products in Canada via this site www.leisuretech.ca

Leisure-Tech Products is the exclusive distributor of all Century Products in Canada. As with any other exclusive distributor in our country, they can direct you to any number of their dealers across the country. As a distributor, their main business is selling to these dealers (hobby shops) and not directly to the general public.

They sell to hobby shops in most major centers in Canada. In many cases, some of them are also some of the largest Canadian web dealers. You can access these major web-dealers (such as Great Hobbies in PEI and in Alberta, Hobby Hobby in Toronto, Discount Hobbies in Orleans, Hobby Wholesale and Model Land in Alberta and Norburn Hobbies here in B.C.) directly or from links on their site.

Or you can e-mail them from their site if you have any further questions.

[mplourde]

All is now ok on Heli-world. So thanks to all for the great infos... We can consider that topics relsoved...

Thanks... :wink: :noteworthy