URGENT Actro motor serving in Germany ... Need help

[enam100]

I sent my actro motor to germany for an inspection and they are asking 45 euros to be paid in order to re-ship the motor back to me, is that a right value just for an inspection ? They want to be swift bank transfer. Please advise me, if this is logical.

ENAM

[MinAirChris]

The shipping business is the one we all should be in these days, they get a piece of everyones action. Yup this sounds completely normal. Heck of it is, it'll still take quite a while to get back through the German postal service...

Chris

[enam100]

The shipping business is the one we all should be in these days, they get a piece of everyones action. Yup this sounds completely normal. Heck of it is, it'll still take quite a while to get back through the German postal service...

Chris

Thanks Chris

[cgbole]

Enam:
hi i have i actro 24-4 that is new but needs a bearing replaced and the windings looked at i was talking to hobby lobby but i think i would be better dealing direct with kolher, i think. could you pass along the address and mabey a email add to contact them about this?
thank you
chuck

[enam100]

Enam:
hi i have i actro 24-4 that is new but needs a bearing replaced and the windings looked at i was talking to hobby lobby but i think i would be better dealing direct with kolher, i think. could you pass along the address and mabey a email add to contact them about this?
thank you
chuck

Chuck here is the information

Frank Kohler
ASeroNaut GmbH & Co KG
Stuttgarterstr. 18-22
72766 Reutlingen
Germany.
email: Frank.Koehler@gmx.de

you have ot be very patient with them, they are slow in replyings emails because of the time difference and they charged by wire transfer, make sure you are prepared to pay 60 dollars wire transfer fee along with the euro values, they just did an ESC inspection for 45 euros, talkw ith Frank only he is a good guy.

ENAM

[cgbole]

thanks for the info
chuck

[Albig]

Chuck I write off everything that goes bad from Kohler if I can't fix it myself. I've sourced the bearings and can glue magnets back in as well

It's not right but Frank Kohler will not pay for anything even if it's his fault.

You'll pay for a bearing replacement even if the motor was never run.

I sent him a bad NIB Actronic ESC once and he charged me $110 to get it back. We bought 3 at the same time all had the same problem and all got the same charge. Fortunately Gerd from Mincopter let me pay him with a CC and passed it on to Kohler or it would have cost $170 to get a brand new $350 ESC working :bomb:

Al

[rfaster]

Well - I purchased Enam's motor - now that it's back from Germany for a clean bill of health.... How often are you supposed to send these back to Germany?