HELP!!! 9303 died

[Nate Quan]

Howdy guys!
Need advice. I have had a 10X for a couple years now, but decided to buy a 9303 about a month or so ago. My plan was to switch all my models into the 9303 so that I could send my 10X back to get a switch fixed that I broke. I was setting up the models and names in my 9303 when I got to the number 10 model it had some funny looking stuff beside the name in the model select menu screen. So I thought that I would just reset that model number. After I did the model reset and I went back into the programming screen to name the model. When I selected the # 10 model and hit enter I got a thin solid line across the screen. After 10 or 15 sec I realized that something was wrong so I flipped the switch to off then back on - nothing. Now I have a blank screen when the unit is on. If I flip the switch off and on a couple times the screen might be solid black, then might have a line across.
Has anyone experienced this problem before. I know it does not look to good for me right now, so if somebody has any ideas please help a fellow crasher out!!!!
Thanks - Nate Quan

[Pinecone]

First check the contrast setting.

Second, send it in for repair/replacement.

[Wlouigene]

It sound like you ran out of battery power, did you try to plug in the wall jack :mrgreen:

[Nate Quan]

I appreciate the replies guys.
As far as battery I tried switching around between a couple packs that were fresh off the cooker. Talked to horizon and basically they said sending it in is the only option. Just sucks though since I had all my planks and trex helis in this TX. Still have my 10X, so this definately will not keep me on the ground. In other words I will still be able to tear something up this weekend.

Thanks again for your time fellas!

[spork]

I truly don't know crap about JR radios (ask anyone), but I gotta believe there's some kind of vulcan death grip factory reset you could do. You should search this and other forums. If so, you'll lose all your programs, but you may have your radio back.

[spork]

Found some news here:

http://www.rcuniverse.com/forum/m_4209792/anchors_4946165/mpage_3/key_/anchor/tm.htm#4946165

Unfortunately, the problem doesn't sound entirely uncommon. They say you must send it in.

[Pinecone]

Yeah, at leat one person got a new radio from them.

Electronics have some initial problems with some units. It is just too bad when it happens to you.

[spork]

Electronics have some initial problems with some units. It is just too bad when it happens to you.

YUP - the QA department isn't always on the payroll! :mrgreen:

[Pinecone]

In some cases it is cheaper to not actually test every one. Just box and ship and take care of those that fail.

And even so, electronics do have a certain infant mortality rate. I forget who it was, but they did a 48 or 72 hour run of everything they made (of course a very high end product) to weed those out.

[spork]

In some cases it is cheaper to not actually test every one. Just box and ship and take care of those that fail.

True enough. I doubt very much it's still true, but I think it was Levi's that made that business approach famous. No Q/A at all. Just replace anything that gets returned.

Unfortunately, with an R/C transmitter, that approach doesn't sound too appealing in their brochure! :mrgreen:

[Pinecone]

Nobody talks about it, but it is obvious that many companies actually do it.

In some ways refrubished equipment is actually better than new. It has gone through burn in and infant mortality items ahve already failed. And it has actually been checked over a by a tech to make sure everything is working right. :)