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View Full Version : Fantastic customer service from FlightPower USA


gin
07-10-2007, 09:51 PM
After removing the FlightPower EVO20 10S1P from my Raptor this weekend I was horrified to see "puffed" cell. I now know what a puffed cell really is. I e-mailed FlightPower and had a response in exactly 10 minutes. And this was at 10 PM. Steve asked for photos of the battery which I gladly sent. The e-mail I received today requested an address so they could ship me a new battery. This is great customer service.

gin
07-11-2007, 07:25 PM
Update: FlightPower shipped the replacement battery today. UPS tells me I'll be flying this weekend :) Thank you FlightPower.