stevef12005
11-17-2007, 06:20 AM
Hi everyone it seems along time since my last post, i have a problem last year i brought a Dragonus II from RC-expert & have been buying my parts from them aswell,
Now at the end of september i hit the ground quite hard & broke the the landing skid & the landing skid basement & tail boom, now all the parts came apart from the landing skid basement there was a little note saying out of stock & would send when they had them.
so the other week i sent them an Email asking them if they had them instock yet, and no reply so tried to talk to someone on there Skype talk but still no answer so left messages but still no reply
so i kept sending emails and this is what came back
Hi
We are really sorry that we will not have this item anymore. We could only do the refund for you.
Sorry for the inconvenience and hope you would understand. Thanks
Best Regards
RC Expert
Hi, i want the part, have been waiting for it for long time so could i please still have this item thanks steve
Janice@rc-expert.com wrote:
Hi
We are really sorry that we do not have the stocks till now. Sorry to keep you waiting. We will refund you Please reply to let us know your idea. Thanks
Best Regards
RC Expert
hi, could you please answer me a question? on the 23.09.07 i placed an order with you (tranID 703535) 3 out of the 4 items came, but there was a sticker saying that the landing skid basement Part Num: R01P088 was out of stock & you would send 1 when you had them in stock, But still have not recived it??
also how comes no one replys to any email aswell
steve
So is this the end to the Dragouns II if they cant supply parts & does anyone know anything or anywhere you cant get parts in the UK USA JAPAN HONGKONG anywhere
i have tried to naviagte the www.rcer.com who make the Dragous II but can never get there site to work or replies to emails
cheers steve
Now at the end of september i hit the ground quite hard & broke the the landing skid & the landing skid basement & tail boom, now all the parts came apart from the landing skid basement there was a little note saying out of stock & would send when they had them.
so the other week i sent them an Email asking them if they had them instock yet, and no reply so tried to talk to someone on there Skype talk but still no answer so left messages but still no reply
so i kept sending emails and this is what came back
Hi
We are really sorry that we will not have this item anymore. We could only do the refund for you.
Sorry for the inconvenience and hope you would understand. Thanks
Best Regards
RC Expert
Hi, i want the part, have been waiting for it for long time so could i please still have this item thanks steve
Janice@rc-expert.com wrote:
Hi
We are really sorry that we do not have the stocks till now. Sorry to keep you waiting. We will refund you Please reply to let us know your idea. Thanks
Best Regards
RC Expert
hi, could you please answer me a question? on the 23.09.07 i placed an order with you (tranID 703535) 3 out of the 4 items came, but there was a sticker saying that the landing skid basement Part Num: R01P088 was out of stock & you would send 1 when you had them in stock, But still have not recived it??
also how comes no one replys to any email aswell
steve
So is this the end to the Dragouns II if they cant supply parts & does anyone know anything or anywhere you cant get parts in the UK USA JAPAN HONGKONG anywhere
i have tried to naviagte the www.rcer.com who make the Dragous II but can never get there site to work or replies to emails
cheers steve