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cbergen
12-13-2007, 04:16 PM
Neon Fan Shrouds now available, Orange, Yellow.

Black and Bergen Blue available as well.

We had reports in the past of Fan shrouds being brittle and cracking. We found that the shelf life of the material we use had expired (it's not on the bottle....), got some fresh material which has greatly improved our molding process as well as made the shrouds themselves much better. If you have one of these cracked shrouds, let us know.

Todd had the idea to add some blue paint to the mix to get some color IN these shrouds vs painting the outside. Malorie came up with some Powder Mix for Epoxy resins, allowing us to do the Neon colors to match the landing gear.

#1455, $42.95 pc.

If you're ordering a Gasser Kit, let us know what color landing gear and shroud you would like included, at no additional charge.

Dilbeck
12-13-2007, 07:09 PM
Chris, Do you have any dealers in the us ? Or do you just sell direct ? I told my local hobby shop I was done with Century and was buying a Bergen because of the Quality and more important the service and he said he was working to become a dealer. I said, I think they just sell direct but we didnt know. We are going to turn a bunch of these guys on to a real machine, thats backed up with customer care ! Where in the world can you get up dates on things that people are having problems with and speak to the man in charge ? Ive seen your post on improvements to parts and stated, call us well up grade for free! Unheard of in any industry, You guys are great! Cant wait to order my first Bergen Intrepid Gasser EB. Just need to work out a few details on gear ratios and drive pinions for scale. Which blades 800/810mm, What scale models does your helis fit or are used in? Just some things I need to talk to someone about. Thanks Clint Dilbeck.

miami6
12-18-2007, 08:28 PM
wow i have been away from the bergen topics


this is great news



will replace mine as soon as it cracks



for now i have reinforced it with carbonfiber cloth and some resin

oh well


miami6

lperagallo
12-18-2007, 09:06 PM
I must have been lucky. I've never had mine crack and after some of the horrific crashes I've had if it didn't crack yet, it never will. I saw those new fan shrouds when I was up there and Todd did a great job making them bright. They look real sweet in person

Lou

WuTangcl
12-21-2007, 05:49 PM
Wow, these kind of messages are making my choice about which gasser
I am gonna buy more an more easier...

This is the kind of service im looking for in a company.

v22chap
12-22-2007, 05:15 PM
WuTangcl
Jump in ,,,what you have heard here is just the tip of customer service for Bergen ... You would have to be in the U.S. and close enough to drive /fly over to their shop ,,but then you would get the full effect . Not only would they tour you around the factory/show you all the new cool stuff coming in the future ,,but they would take you out for dinner at the famed Cass "Pubber " and put you up at their house for a couple days while you were there if needed .

Chris almost always has his phone strapped on ...even at home some times .Heck I have even caught them at the shop on a sunday during the summer and got the go ahead to come on over to pick up some parts for a mishap .



Clint ,,,,
if you want scale and gear ratios ,,, talk to Chris about the new two stage gear/ belt drive Observer and magnum that are just coming to life at the factory ... they are really sweet and in my humble opinion the only way to go in scale . If you visit http://scalerchelis.com ...you will find a lot of scale guys going electric ,,this way you don't have the mess of nitro or the vibs of a gasser on the poor fuse and all your delicate work .

Chris can and will work out about any type of setup you would want ,,,if it don't take to many extra parts to be made . You might even get the observer electric with 810's and no camera mount and with the collective arm and servos being in the back you would have all sorts of room to scale out the cockpit and maybe even the cargo area too.
Good luck and keep us posted on what you do .

WuTangcl
12-24-2007, 08:48 AM
Larry,
Thank you very much for the feedback on Bergen heli's, thats great to hear they have such service.
Yeah it's kinda hard for me to just drop by their shop since I am in the Netherlands,
thats also the reason why I am really looking for a manufacturer or shop with great
service and feedback incase of crashes and/or probs...

But when I'm buying a Bergen next year, i hope I get the same service in Holland
as you guys in USA. And in about 2 years when visiting the USA, I will try to visit
their shop if they let me or if possible...

GrEEtz Roel