Futuba 7c FASST check was painless

[BallRoom Dancer]

I got my 7c FASST checked this morning since it was one of the affected serial numbers (http://2.4gigahertz.com/techsupport/service-advisory-tm7-7c-6ex.html). Got it checked at the LHS where Futaba had set up one of their testing stations. It was quick and painless. They have an uncoded receiver they use to test - it took less than a minute. Everything is fine. They did say Futaba has instructed them to collect and send any bad radios they find back in (I assume they would have given me a replacement radio even though I didn't buy it there.)

If you have a TM-7 module or 6EX or 7C FASST system, take the time to get it checked if there's a testing station near you. It's worth the piece of mind. Better safe then sorry.

[gdbontly]

Yep, same here. I have the TM-7 module. LHS tested it and came up with no problems. Very painless.

[rstacy]

Same here. They were doing checks at the E-fest.
Very painless and as far as I know, they found no issues at the event.

[Pinecone]

But remember, if you ever find yourself needing to rebind your Rx, take the Tx and have it checked again. There are two problems. One is improperly coded Txes during manufacture. The other is field reset of the GUID.

Just because you passed today, doesn't mean you will tomorrow.

[rstacy]

Just because you passed today, doesn't mean you will tomorrow.

Sure it does. If I didnt have to rebind, then nothing changed.

[bigairhonda]

I just got my new 6ex Fasst from Towerhobby. The only problem is it is one of the effected serial numbers. The nearest checking station is a 3 hr drive away. You would think they would of had it checked before shipping it???? Now what to do???? I have not contacted TH yet. It's like buying a new car that has a recall and no one cares to fix it until the next time you bring it in.

[rstacy]

I just got my new 6ex Fasst from Towerhobby. The only problem is it is one of the effected serial numbers. The nearest checking station is a 3 hr drive away. You would think they would of had it checked before shipping it???? Now what to do???? I have not contacted TH yet. It's like buying a new car that has a recall and no one cares to fix it until the next time you bring it in.

I thought they did check all of the stock. Call and ask them?

[dvelez3]

I just got my two 7C's and my 6EX tested and all good, Plus I always take an unbind RX with me to the field, and I just turn it on when I see a new pilot with a FASST system. So far so good! :)

Doug.

[DavidH]

They checked them at Hobbico. They checked the ones they had in stock and shipped out. Only takes about 10 seconds to check it.
Just to be more informed. A 2.4ghz tranny with a 0 GUID is not a problem until you get around someone else that as a tranny with 0 GUID.
So at flying sites, you can turn your reciever on first and see if it is being controlled by another tranny. Just one way to check if your concerned about your tranny.

David

[bigairhonda]

Well I called towerhobbies, They didnt bother checking squat before sending them out. I now have to drive 3hrs to the nearest checking station to have it checked. Last time I buy from them.

[DavidH]

All I can tell you is that I was told the ones they have in stock and sent out were checked at Great Planes/Hobbico/Futaba. Tower is in the same building as Great Planes, but I have found out that many times they don't know what takes place in other parts of the company. If you have to drive 3 hours to have it checked. You must be in a fairly isolated area. If that is the case, I would not even worry about it. Do you fly with anyone else that is using a Futaba 6EX, 7C or TM7 module on 2.4ghz? If you do, you just check if your tranny will operate there receivers and vice versa. Only 2 trannys together with 0's as the GUID is the problem.

David

[rstacy]

All I can tell you is that I was told the ones they have in stock and sent out were checked at Great Planes/Hobbico/Futaba.

Thats what we heard at the E-Fest

[worldofmaya]

Hi!
Here's what the local Futaba distributor says:
http://www.robbe.com/at/pdf/Info-2,4GHz_Fasst-en.pdf
As already written in another thread there'll be a software update for 7c, an electronics replacement for 6ex and TM7 modules. If you already checked your radio and you follow the above document, there should be no problem...
-klaus

[DavidH]

As already written in another thread there'll be a software update for 7c, an electronics replacement for 6ex and TM7 modules.

You keep mentioning a software update or electronics replacement. You have any information on this? I don't believe the software is updatable on the 7C or 6EX. Just curious where you have seen any information about this stated. All the service advisories I have seen issue from different Futaba distributors around the world basically use the same statement.

David

[worldofmaya]

I have a German document from Robbe that says the software of 2G4 T7 will get an update (by robbe), 2g4 6ex can't be updated thats why they'll have to exchange the HF board with onboard processor and the TM7 will be replaced by a modul with updated software. This will be done by Robbe without a fee for their customer. Don't know why Futaba doesn't announce this too. I've attached the document but as already said it's German...
The above English document should be enough to see that's this is not a simple problem! Robbe is aware of this, maybe that's why they react that fast.
-klaus

[Edit] Document can be found via link below!

[worldofmaya]

Just found a web-version:
http://www.robbe.com/de/de_24back.html
Sorry, German too, can't find a English version use http://babelfish.altavista.com/ for translation!
-klaus

[DavidH]

I read the document. No different than here in North America. If the tranny or module is found to have a 0 GUID. Hobbico will repair it. Just Robbe has a different way of wording it.

Also the title of that document is Expiration of Recall Action is the way it translates. That means it is no longer in effect.

David

[bigairhonda]

I wonder if I could go to the local hobby shop with my tx and ask them if they could turn on another rx with a servo hooked up and see if my tx is ok. That would be the easiest.

[DavidH]

I wonder if I could go to the local hobby shop with my tx and ask them if they could turn on another rx with a servo hooked up and see if my tx is ok. That would be the easiest.

If it is a brand new reciever that is sold by itself. Yes then you can go to the shop and check your tranny that way. You can not check it with a receiver that is included with a transmitter in a radio set. Because it is already bound to the transmitter. But new recievers that are sold separate come with a 0 GUID in them. Once they are bound, they then have the GUID from the transmitter.

The shops that are checking transmitters. That is how the check is done, they have a receiver with 0 GUID. They have a battery pack plugged into the receiver. They then turn on the transmitter. If the light on the reciever keeps blinking and does not bind. Then the transmitter or module it fine. You do not try to bind to the reciever. You just check to see if the TX is bound to the receiver with 0 Guid. Nothing has to be plugged into the receiver except a battery to power it.

David

[worldofmaya]

Expiration of Recall Action is the way it translates.
That's not the right translation... "Ablauf der Rückrufaktion" means how the recall action will be performed. As written later there are two option:
1. bring your radio to your shop and they will sent it in
2. sent an email to Robbe, you'll get some marks for postage fee and sent it in yourelf
That's how Robbe handles it... US shops use the test version. I also didn't find something there. But as written in the Robbe document recall begins in week 8 so I'll know more in 2 weeks.
-klaus

[worldofmaya]

I just heard that Robbe sent out marks for shipping fee so there will be some updated radios soon.
-klaus

[SteveL]

David,
Talk to Steve when you get a chance. He told me at Clint's that he had the ability to update the 7C and the module software with him.