Rototerrier
02-17-2008, 09:45 AM
Let me start off by first saying HELIDIRECT IS WONDERFUL. They are responsive and are a great supplier...and here we go with the big BUT....
They are having some serious quality control issues. I kept ordering defective parts or receiving the wrong parts. The last batch I ordered to fix a vibration, the autorotation sleeve hole was drilled too high and the set screw wouldn't fit. Didn't bother to call you guys because I am over it. For all of you that don't know,
I had received the bad auto sleeve on the heels of:
- 1 unthreaded spindle
- 1 main shaft with the notch cut out too high and covered in rust
- 1 set of incorrect bearings, replaced with another set of incorrect bearings and finally got the correct set on the 3rd try. The first set was my bad, I couldn't find the correct part on the website...I say my bad, but the site should have been more explainatory.
- 1 Warped main gear
- 1 Warped tail pulley
- 1 Bent tail shaft
- 1 Tail boom too short
- 1 original flybar that was so tight I had to hammer it in, that's why my bearings were ruinded and that's what got me into the bearing fiasco.
- 1 Autorotation sleeve from orginal build with the incorrect inner diameter, shaft wouldn't fit.
Not to mention binding and poor flight characteristics and did I mention binding?
What HD (greg) did free of charge!!
- Sent me 2 good spindles to replace the bad one
- The bearings, but that was just a mess
- A new tail pulley
On the shaft, I just assumed they would all be notched the same, I didn't realize the first one was defective until I replaced it with another I ordered trying to fix my vibration.
Oh, and the vibration, was a warped main drive gear. I spent over 50 in parts and it was just the main drive gear was warped...but I got a bad auto rotation sleeve in the same order. I am not even bothering with trying to get anything else straightend out...I am over it!!
Well, after months of struggling with my HDX500SE and going back and forth with HD, which has been somewhat pleasant I must admit, I finally got fed up and took the TRex 500 plunge. It flies like a dream machine. So much fun. It built in a day and I flew it this weekend 10 times and it was just amazing. I am running the 4s TP Extreme 3850's on a 20T pinion. I have new batteries on the way, but these aren't bad. Even with slight bogging, this thing flies just amazing. The tail hasn't blown out on them. I ran it though some tight funnels and it held. It did blow out when I tried the same move with 2 align 3s 2100's. So that proves the 4s is a decent alternative. During the build I was just amazed at the parts quality. I can't even stress enough how much better this is and how much more fun I is to fly. It does perfect stationary flips and rolls, even with the wrong battery!!
Check out these photos! Look at the tail difference. Also, look at the battery. For anyone with an 500SE and 399-434 to spend, give Modefos a call or just grab it from his ebay shop. You can get this kit from him all day every day for about that price and w/ free shipping. Just rip your blades, servos, gyro and batteries from the HDX and you are in business. I believe the SE kit from HD is 449 with blades, motor, esc. Take off the 29 blades and you are right around the same price....For the money, its just worth it to go trex and save all the headaches. Price simply is not an argument here!
Also included a pile of all the bad parts and incorrect bearings. You can see the rust on the shaft and see how far I had to dremel down the notch to get it to fit. Take a close look at the autorotation sleeve...How do you like the OVAL hole? How do you drill and oval hole anyway? Do you use oval drill pits? lol You can't get the set screw in without screwing it in or drilling out the hole. I didn't go that far because my original was not broken. And yes, that is a massively huge set of skids on the HDX to keep those nice tail blades from digging trenches in my back yard! Don't laugh, we have all had to do something to keep the tail from digging in. I have to give props to my neighbor for hooking me up with these skids. He had this spare laying around and let me have them...Wes is the man, Great guy!
Sorry HD, but your sales manager questioned where I found that I could get a TRex Nitro Pro for 680 and didn't want to work a deal on the TRex, didn't even try or offer, just questions a price I had gotten on a completely separate heli. I had no choice but to move on to the TRex. Sam, the manager, simply insulted me. Modefos beats your prices, but to question me on it, that's just rude. And you can't say ebay doesn't count because you both sell on ebay. It's an apples to apples price comparison between you two in my opinion. Your both swimming in the same pool.
I would like to again say that I love Ordering from HeliDirect and will continue to do so for parts and other items. But, their CURRENT HDX500SE is a horrible piece of work and the parts to support it are just crap...pure crap. That doesn't take away from HeliDirect as a parts supplier or company. They are great, they just have some really crappy stuff for sale.
They are having some serious quality control issues. I kept ordering defective parts or receiving the wrong parts. The last batch I ordered to fix a vibration, the autorotation sleeve hole was drilled too high and the set screw wouldn't fit. Didn't bother to call you guys because I am over it. For all of you that don't know,
I had received the bad auto sleeve on the heels of:
- 1 unthreaded spindle
- 1 main shaft with the notch cut out too high and covered in rust
- 1 set of incorrect bearings, replaced with another set of incorrect bearings and finally got the correct set on the 3rd try. The first set was my bad, I couldn't find the correct part on the website...I say my bad, but the site should have been more explainatory.
- 1 Warped main gear
- 1 Warped tail pulley
- 1 Bent tail shaft
- 1 Tail boom too short
- 1 original flybar that was so tight I had to hammer it in, that's why my bearings were ruinded and that's what got me into the bearing fiasco.
- 1 Autorotation sleeve from orginal build with the incorrect inner diameter, shaft wouldn't fit.
Not to mention binding and poor flight characteristics and did I mention binding?
What HD (greg) did free of charge!!
- Sent me 2 good spindles to replace the bad one
- The bearings, but that was just a mess
- A new tail pulley
On the shaft, I just assumed they would all be notched the same, I didn't realize the first one was defective until I replaced it with another I ordered trying to fix my vibration.
Oh, and the vibration, was a warped main drive gear. I spent over 50 in parts and it was just the main drive gear was warped...but I got a bad auto rotation sleeve in the same order. I am not even bothering with trying to get anything else straightend out...I am over it!!
Well, after months of struggling with my HDX500SE and going back and forth with HD, which has been somewhat pleasant I must admit, I finally got fed up and took the TRex 500 plunge. It flies like a dream machine. So much fun. It built in a day and I flew it this weekend 10 times and it was just amazing. I am running the 4s TP Extreme 3850's on a 20T pinion. I have new batteries on the way, but these aren't bad. Even with slight bogging, this thing flies just amazing. The tail hasn't blown out on them. I ran it though some tight funnels and it held. It did blow out when I tried the same move with 2 align 3s 2100's. So that proves the 4s is a decent alternative. During the build I was just amazed at the parts quality. I can't even stress enough how much better this is and how much more fun I is to fly. It does perfect stationary flips and rolls, even with the wrong battery!!
Check out these photos! Look at the tail difference. Also, look at the battery. For anyone with an 500SE and 399-434 to spend, give Modefos a call or just grab it from his ebay shop. You can get this kit from him all day every day for about that price and w/ free shipping. Just rip your blades, servos, gyro and batteries from the HDX and you are in business. I believe the SE kit from HD is 449 with blades, motor, esc. Take off the 29 blades and you are right around the same price....For the money, its just worth it to go trex and save all the headaches. Price simply is not an argument here!
Also included a pile of all the bad parts and incorrect bearings. You can see the rust on the shaft and see how far I had to dremel down the notch to get it to fit. Take a close look at the autorotation sleeve...How do you like the OVAL hole? How do you drill and oval hole anyway? Do you use oval drill pits? lol You can't get the set screw in without screwing it in or drilling out the hole. I didn't go that far because my original was not broken. And yes, that is a massively huge set of skids on the HDX to keep those nice tail blades from digging trenches in my back yard! Don't laugh, we have all had to do something to keep the tail from digging in. I have to give props to my neighbor for hooking me up with these skids. He had this spare laying around and let me have them...Wes is the man, Great guy!
Sorry HD, but your sales manager questioned where I found that I could get a TRex Nitro Pro for 680 and didn't want to work a deal on the TRex, didn't even try or offer, just questions a price I had gotten on a completely separate heli. I had no choice but to move on to the TRex. Sam, the manager, simply insulted me. Modefos beats your prices, but to question me on it, that's just rude. And you can't say ebay doesn't count because you both sell on ebay. It's an apples to apples price comparison between you two in my opinion. Your both swimming in the same pool.
I would like to again say that I love Ordering from HeliDirect and will continue to do so for parts and other items. But, their CURRENT HDX500SE is a horrible piece of work and the parts to support it are just crap...pure crap. That doesn't take away from HeliDirect as a parts supplier or company. They are great, they just have some really crappy stuff for sale.