Returning a Faulty Cable.

[geoff200]

Has anyone had to return a faulty sim cable? Were you sent a replacement soon after?

I don't want to be without the use of Phoenix for long.

I am getting intermittent connection problems due to the cable/cable connection.

Anyone had any similar experience?

Cheers Geoff.

[archiebald]

I never had a problem, but I heard a couple of overseas customers got returns withins just a few days.

Since you are in the UK anyway, I can't see why you think there might be a problem. Probably be no more than two days turnaround.

The lads at Phoenix have an excellent reputation for speed and service.

[adwb]

Has anyone had to return a faulty sim cable? Were you sent a replacement soon after?

I don't want to be without the use of Phoenix for long.

I am getting intermittent connection problems due to the cable/cable connection.

Anyone had any similar experience?

Cheers Geoff.
I contacted them over a faulty futaba cable and got a new one 2 x days later in the post
Alistair

[geoff200]

Got my replacement cable. You guys are right, the Phoenix team responded very quickly. I got my cable just a couple of days after sending back the old one.

The problem seems to have been fixed. So far no connection problems.