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Old 08-20-2011, 04:56 PM   #1
skinart76
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Default Here's Another Major CC Recall

For those of you that don't get CC emails:

http://www.castlecreations.com/suppo...ydraicehv.html
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Old 08-20-2011, 10:39 PM   #2
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I can't believe that I have to send back the rev3 Ice 120HV that they just sent me last week from the first recall, and the 160HV I just bought. The 160 is rev2 so I don't know if the recall applies to that. I have emailed CC and will post their reply as soon as I get one.
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Old 08-21-2011, 11:34 AM   #3
CF_Machete
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I didn't even get mine back yet though it should be arriving soon. If i receive a rev 3 and have to send it back, I'm going to be seriously pissed.
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Old 08-21-2011, 07:25 PM   #4
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They should send out the replacements then ask for the old ones back. It's just crazy waiting weeks to fly, because they made a mistake. I have two on the list
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Old 08-27-2011, 09:10 AM   #5
greykat
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I got reply to my email to CC yesterday.

I apologize for the delayed response to your e-mail. Unfortunately all ICE HV controllers currently on the market are affected by the recall and should be sent in for repair. It includes all REV 2 and REV 3, SA 2011-02 and controllers with no marking. Again, any ICE HV 60, 80, 120 or 160 that are on the market are affected by the recall and must be sent in for repair, regardless or age, markings or number of successful flights. Failure to do so could put your airframe, yourself or others are risk of physical injury if the controller were to fail. We apologize for the inconvenience and frustration this will cause, but we do not want to see anyone hurt or any aircraft/heli's lost on an issue that can be resolved by sending it in for repair. This repair will fix ALL problems currently affecting the ICE HV line.
---Thomas PorfertProduct SpecialistCastle Creations540 North Rogers RdOlathe, KS 66062(913)390-6939 ext. 125
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Last edited by greykat; 08-27-2011 at 09:12 AM.. Reason: content
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Old 08-27-2011, 02:34 PM   #6
skinart76
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I sure do hope they have finally pinpoint and caught the gremlin this time around.
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Old 08-27-2011, 10:02 PM   #7
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I've been waiting for my 120 since june 29th. I've got a 160 on my 700 that's been working fine, but I'm kinda not wanting to fly it.
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Old 08-30-2011, 05:25 PM   #8
Bid Doctor
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Default OK, sent in my HV80

I got the stock HV80 with the 600E Pro. Sent it off today for the recall. Has it really been taking months to get these replaced?? I haven't even had a chance to run up the heli yet.

I have to believe Align is not happy with Castle right now. This HAS to be affecting Align's sales of the 600E at the end of summer - and with the big cover article in RC Heli - talk about rotten timing.
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Old 08-31-2011, 12:14 PM   #9
CF_Machete
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Quote:
Originally Posted by Bid Doctor View Post
I have to believe Align is not happy with Castle right now. This HAS to be affecting Align's sales of the 600E at the end of summer - and with the big cover article in RC Heli - talk about rotten timing.
I'm wondering if Castle is using Align's factory. Sounds like the same problems that the align esc's have had.
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Old 08-31-2011, 05:33 PM   #10
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My 120 is on it's way back to me. I hope all is fixed.
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Old 09-01-2011, 09:40 AM   #11
mickeyjohnston
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Quote:
Originally Posted by Bid Doctor View Post
I got the stock HV80 with the 600E Pro. Sent it off today for the recall. Has it really been taking months to get these replaced?? I haven't even had a chance to run up the heli yet.

I have to believe Align is not happy with Castle right now. This HAS to be affecting Align's sales of the 600E at the end of summer - and with the big cover article in RC Heli - talk about rotten timing.

Yes the line is long and so is the wait. I sent mine in for the first recall got it back to have to send it back out. My second wait is going over a month now.
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