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Old 05-02-2012, 10:14 PM   #21
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They have always been good to me. Unfortunately, on my last order, it took them 3 days to notify they were out of stock, but I had my refund in less than 24 hours from my response to that email.
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Old 05-02-2012, 11:07 PM   #22
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Damn..an F is pretty bad. I know there have been words and stories about potential bribes (what Gov doesn't) but look at places like Ready Heli and Helidirect, etc which all have B or better. I wouldn't be surprised if they found it hard to get a line of credit; banks pay attention and will rack up higher loan costs if you have a tanked rating.

That said you find a disproportionate amount of complaints about HobbyPartz service on here. Gens Ace are freaking nice packs for the money which is why I keep hoping they get another dist in the US.
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Old 05-03-2012, 06:30 AM   #23
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It looks like they must have some money to throw around.
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Old 05-11-2012, 02:02 PM   #24
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I guess they took my batteries to the show and sold them there then... I ordered the 3s 30C 2200mah Gens Aces a while back, and just today got the package but it had "equivalent" Sky LiPos instead. They guy on their online chat said I had to email them a picture of the wrong batteries and the shipping label and that they'd get back to me... We'll see how it goes.
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Old 05-21-2012, 08:26 PM   #25
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Quote:
Originally Posted by Commodore8888 View Post
Damn..an F is pretty bad. I know there have been words and stories about potential bribes (what Gov doesn't) but look at places like Ready Heli and Helidirect, etc which all have B or better. I wouldn't be surprised if they found it hard to get a line of credit; banks pay attention and will rack up higher loan costs if you have a tanked rating.

That said you find a disproportionate amount of complaints about HobbyPartz service on here. Gens Ace are freaking nice packs for the money which is why I keep hoping they get another dist in the US.

Yeah but if you really look at there rating 43 complaints of 60 are about products. Now think about all the people that order a CCPM heli from them because of the low price, crash it in 1 minute, demand their money back because the bird "must be defective" and then get pissed when they don' t get it.

The've been good to me, minus the fact that I keep getting 3mm feathering shafts vs 4...
I think that has to do with factory packaging though
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Old 06-01-2012, 05:12 PM   #26
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Hobbypartz has lost my business after the shady s**t they pulled with me last week having to do with batteries. Paid for some batteries, paid for expedited shipping, took my $300, sent a tracking number and nothing ever showed up. After some emails and a phone call they are refunding my money. They said it was a technical error in the warehouse. Now they are out of stock on the batteries they were supposed send me a week ago and now its going to 24-48 hours before I get my paypal refund. Im pretty easy to deal with customer but WHAT THE HELL KIND OF BUSINESS IS THAT???
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Old 06-01-2012, 07:50 PM   #27
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The same buisness that will string you along for 6 months with excuses as to when they will be restocking a certain product. I learned the hard way. Do yourself a favor and stay away from them, or they will feed you a sea of excuses. my initital order from hobbypartz in the past was great, but it has steadily declined from order to order. I took my money elsewhere.
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Old 06-01-2012, 08:10 PM   #28
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Just FYI. The sky Lipo 5000 mah 40c finally came back in stock. Got two with the 12% off memorial day sale with free shipping. Arrived yesterday!!
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Old 06-01-2012, 08:32 PM   #29
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Quote:
Originally Posted by GeorgiaBoy View Post
Just a note on HobbyKing, I've ordered from their USA warehouse and it is in China.
This is 100% FALSE. The HobbyKing US warehouse is located about 5 miles from where I live, I've driven by the place personally. When I order batteries they arrive the next day via USPS.

Sounds like you were confused, ordered from the HK warehouse instead of the US one and then blamed it on HobbyKing. Nice work.
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Old 06-01-2012, 08:58 PM   #30
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To me, posting a thread like this with a title saying a vendor is going out of business is a pretty irresponsible thing to do. Unless you've got some sort of inside info this is all speculation and could damage the vendors business or reputation.

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Old 06-05-2012, 10:35 AM   #31
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Quote:
Originally Posted by Solo Pilot View Post
This is 100% FALSE. The HobbyKing US warehouse is located about 5 miles from where I live, I've driven by the place personally. When I order batteries they arrive the next day via USPS.

Sounds like you were confused, ordered from the HK warehouse instead of the US one and then blamed it on HobbyKing. Nice work.
Agreed. Its not that hard to do if your not paying attention.
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Old 06-06-2012, 01:59 AM   #32
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Quote:
Originally Posted by GT86 View Post
To me, posting a thread like this with a title saying a vendor is going out of business is a pretty irresponsible thing to do. Unless you've got some sort of inside info this is all speculation and could damage the vendors business or reputation.

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i have seen it be for with PC parts stores they float on customer money ie the taking orders for things not in stock lack of stock for MONTHS
not shipping items for weeks

its a bad sign

to me its "pretty irresponsible" for helifreak to take there money for ads and not look in to this for us
HardOCP did the same thing with a few places the first one because they even stopped paying them for ads
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Old 06-22-2012, 02:32 PM   #33
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Quote:
Originally Posted by GT86 View Post
To me, posting a thread like this with a title saying a vendor is going out of business is a pretty irresponsible thing to do. Unless you've got some sort of inside info this is all speculation and could damage the vendors business or reputation.

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I doubt we could damage their rep too much further lol
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Old 06-22-2012, 02:59 PM   #34
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Hobbypartz is a great place to buy from I have often recommend them,. I mostly only buy Gen ace battery's and LED stripe lights from them, but have gotten other things there also, i always get my orders within two days, Only two other places I know are that fast. I hope nothing happens to them. They seem like do lots of sales cause often are out of stock but hey who is not?
I often go to wal mart and they will be out of some of the food items I need or want, its life
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Old 06-27-2012, 02:46 AM   #35
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I've only had good dealings with Hobbypartz on my two orders from them. Their customer service has been responsive as well.
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Old 06-27-2012, 08:47 AM   #36
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Quote:
Originally Posted by Elios000 View Post
to me its "pretty irresponsible" for helifreak to take there money for ads and not look in to this for us
Are you still beating this poor horse? You think HF should investigate YOUR assertions? Without a shred of evidence other than your obvious vitriol for Hobbypartz? Wow

We get it already. You had a bad experience with their customer service. Now you want them to "pay" by losing business due to your posts. That's your choice. But you are not making your case look any better when you say crazy things like expecting the staff of HF to "investigate" on your behalf. Seriously. What would you expect them to do? Send out a crack team of accountants to go thru Hobbypartz books? Good luck with that.
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Old 06-27-2012, 09:11 AM   #37
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I have made 10 orders with Hobby Partz, and I have to say every time they shipped in a timely fashion, all shipments were free, all shipments had good padding. Out of all the orders, and they were all batteries, I have been lucky no DOA packs, all were reasonably well balanced, with good balance plugs?

I am glad that I didn't have to wait for their 6S 5000s cause they took a long time to get stock on them, and they sold out fast when they did have them...

Glad to see hobby parts has a place to help out now!
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Old 07-03-2012, 12:09 PM   #38
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I've ordered from Hobbypartz/Nitroplanes about 4 times and have always been happy with the result.

It's frustrating to have lots of things out of stock, but I try not to order things that are backordered.

I don't see the linkage that one PC store was out of stock on things and then they went under so therefore the same thing will happen here. It might be true, but it's about as likely as saying "a red corvette drove by with a blonde woman driving, I bet the next corvette will be red and have a blonde, female driver".

As fan FYI to everyone - every online store does the same thing. If you order something that's out of stock, they put you on the list for when it comes in. Depending on the store, you'll pay up front or at the time of shipment. If it's paypal, it's usually at time of order (because that's how paypal works). If you pay by credit card, it might charge you at time of shipment.

I've ordered things with J Crew and it's the same thing.

Quote:
Originally Posted by Elios000 View Post
i have seen it be for with PC parts stores they float on customer money ie the taking orders for things not in stock lack of stock for MONTHS
not shipping items for weeks

its a bad sign

to me its "pretty irresponsible" for helifreak to take there money for ads and not look in to this for us
HardOCP did the same thing with a few places the first one because they even stopped paying them for ads
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Old 07-03-2012, 12:11 PM   #39
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Raiden Technology part is not a secret.

The emails from them in my inbox are titled "Raiden Hobbypartz" and "Raiden Nitroplanes".

Quote:
Originally Posted by Socal500 View Post
I have filed a claim with BBB. In doing so I found that HobbyPartz also operates under another name other than Xheli... Its called Raiden Technology and here is their BBB page..

http://www.la.bbb.org/business-revie...ry-CA-13212870

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Old 07-24-2012, 12:42 PM   #40
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Just thought I would share. I just ordered some ga 5500 for my 550e and they were here in 3 days. Free shipping and shipped next day.
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