no customer service?

[landriverse]

I purchased a ladybird v2 rtf for my daughters b day.it arrived on wensday and had a b4oke motor backplate.I tried for 3 days to get someone on the phone to replace it.I guess just buying another motor myself is easier.I will think twice before buying another item from x Heli.

[RaidenCharlie]

Would you happen to know your order number for the Ladybird?

-Charlie

[landriverse]

Yes.I already ordered a new motor and fixed it but im still out close to 20 bucks for that including shipping.here is order #9458236164583-623002

[RaidenCharlie]

What would you like to be done for the order? Since the part has been sent out I cannot have the part reimbursed. I can send you some parts to compensate for the value of the order that you made for the replacement motor.

[landriverse]

Well that sounds ok.I understand.
Some parts for the ladybird v2 would be fine.just send what you think is fair.
not sure about what parts to request,just surprise me. Thanks

[RaidenCharlie]

Ok I'll have a couple parts sent out to you, I'm having another battery sent out to you, a set of blades, and a clockwise motor.

[landriverse]

Ethank you.ill post good thijgsvabout customer service.