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Lompma · 04-24-2012, 05:11 PM

I have a 1/3 of a box delivered that was supposed to be filled with Trex parts worth $113 from RH through the USPS. So all I have is a piece of the box with a number stating to "call to see if missing items have been located". There where 9 parts some of them small. There is no way they are going to find my stuff. I have ordered many, many packages over the years and I have never been delivered a torn off piece of box with nothing in it. This is ridiculous. Not RH's fault. Any suggestions. It was too late for anyone to answer the number listed but I know they are going to give me some generic B.S. answer. What now?

Wolfpackin · 04-24-2012, 06:59 PM

Sorry about the bad news.

I'd contact ReadyHeli. They probably have a contract with USPS and probably insurance for this type of thing.
Maybe RH would send you a new batch of parts and deal with USPS directly.

Not sure, but worth talking to them about what happened.

burnoutboy · 04-24-2012, 07:04 PM

If RH didnt purchase insurance you may be upo a river, but if thats the case I'd talk to RH customer support. If insurance was an option you chose not to purchase then it's on you. unfortunately some of the post offices in the US are run by angry cape buffalo.

gehrbox · 04-24-2012, 08:44 PM

Quote:

Originally Posted by Lompma

I have a 1/3 of a box delivered that was supposed to be filled with Trex parts worth $113 from RH through the USPS. So all I have is a piece of the box with a number stating to "call to see if missing items have been located". There where 9 parts some of them small. There is no way they are going to find my stuff. I have ordered many, many packages over the years and I have never been delivered a torn off piece of box with nothing in it. This is ridiculous. Not RH's fault. Any suggestions. It was too late for anyone to answer the number listed but I know they are going to give me some generic B.S. answer. What now?

Contact RH. They are pretty good and will likely just ship out what's missing to you.

Lompma · 04-24-2012, 10:17 PM

RH has always been good to me. Not their fault. USPS sent me this. An empty torn box.

markleyland · 04-25-2012, 01:28 AM

What a great service!

chrismechanic · 04-25-2012, 03:32 AM

well done usps

burnoutboy has the right idea i think.
that is just not funny...
chris

Bking1340 · 04-25-2012, 11:26 AM

Bought a 3000mah life from Readyhelli and looked like it was hit by a trex 900 when it arrived, because it was sent via a type of envelope package to South Africa. Mailed them, they asked to mail a pic of the life, replaced it lightning fast without asking to return it. Top service. Did numerous orders (+-15) and this was the 1st problem, but was handled great.

mtuccio · 04-25-2012, 11:58 AM

I would be pissed. I can't believe that a USPS employee would deliver this knowing that there was nothing in the box. They should have rejected this before it hit the truck and returned it to the sender. Amazing....

Lompma · 04-25-2012, 10:35 PM

RH really stepped up to the plate on this one. All is good. My USPS carrier hates me cause I get soo many packages.

DominicD · 04-25-2012, 10:41 PM

You have to admit this is alittle funny, I mean imagine the gull of the carrier to deliver that.

jhamel · 04-25-2012, 10:49 PM

I would contact RH first. If RH does not give you satisfaction, you can always contact your credit card or PayPal.

CACN · 04-25-2012, 11:53 PM

Quote:

Originally Posted by mtuccio

I would be pissed. I can't believe that a USPS employee would deliver this knowing that there was nothing in the box. They should have rejected this before it hit the truck and returned it to the sender. Amazing....

+1 It is just unimaginable that the USPS employee would still make the delivery and not rejecting it.

Bruno28 · 04-26-2012, 12:21 AM

could it be the wife angry at the expenses from the hobby?

Nko15 · 04-26-2012, 01:08 AM

Quote:

Originally Posted by Lompma

RH really stepped up to the plate on this one. All is good. My USPS carrier hates me cause I get soo many packages.

WTF

he's mad at you because you give him something to earn money for(apparently....)

mtuccio · 04-26-2012, 06:40 AM

Quote:

Originally Posted by Nko15

WTF

he's mad at you because you give him something to earn money for(apparently....)

No....He's most likely mad because he has to stop the truck and get out to walk to the door. My delivery guy is like that also....He's had the nerve to put slips in my mailbox saying that he attemped to deliver a package when I was sitting right inside the house watching him. When I called him on it he said he was late and needed to get back to the station....Bad answer....I reported him!

beeflyer2 · 04-26-2012, 07:04 AM

I had almost the exact same thing happen to me last week. Ordered a set of RC Booya from ExperienceRC and what I got in the mail was an empty ripped-open envelope with "Received without Contents" stamped on it! A simple phone call to ExperienceRC and I had a new set in the mail which arrived yesterday. I have no doubt ReadyHeli would do the same.

I wonder how widespread this problem is? Freakin USPS!

Nko15 · 04-26-2012, 07:19 AM

Quote:

Originally Posted by mtuccio

No....He's most likely mad because he has to stop the truck and get out to walk to the door. My delivery guy is like that also....He's had the nerve to put slips in my mailbox saying that he attemped to deliver a package when I was sitting right inside the house watching him. When I called him on it he said he was late and needed to get back to the station....Bad answer....I reported him!

Thats what i said, its his job to stop his truck, get out of his truck, than walk to your door to hand you youre stuff you ordered him to deliver.....

if he doesnt want to do that, he should be delivering the newspaper.

My delivery guy is always friendly, i can call him and he will drive specially to my house if i have to go away when he tries to deliver..... he does that because he have to earn his money with his job..Just like the USPS guy.

taoY · 04-26-2012, 08:34 AM

Quote:

Originally Posted by mtuccio

No....He's most likely mad because he has to stop the truck and get out to walk to the door. My delivery guy is like that also....He's had the nerve to put slips in my mailbox saying that he attemped to deliver a package when I was sitting right inside the house watching him. When I called him on it he said he was late and needed to get back to the station....Bad answer....I reported him!

My delivery guy does not even bother to leave any slip on several occassions. I looked it up on the web site to know the packages were "attempted" to be delivered.

To OP, I am glad ReadyHeli set it right. I always buy from them even they are on the East coast and I live on the West. Fast shipping and stands behind the products they sell instead of asking you to deal with the manufacturer.

Lompma · 04-26-2012, 05:06 PM

Quote:

Originally Posted by mtuccio

No....He's most likely mad because he has to stop the truck and get out to walk to the door. My delivery guy is like that also....He's had the nerve to put slips in my mailbox saying that he attemped to deliver a package when I was sitting right inside the house watching him. When I called him on it he said he was late and needed to get back to the station....Bad answer....I reported him!

I have seen this exact same thing. Just shear laziness. Just happy RH really took care of me.

04-24-2012, 05:11 PM	#1 (permalink)
Lompma Registered Users Join Date: May 2010	Just got package of parts-box torn in half with nothing in it!! I have a 1/3 of a box delivered that was supposed to be filled with Trex parts worth $113 from RH through the USPS. So all I have is a piece of the box with a number stating to "call to see if missing items have been located". There where 9 parts some of them small. There is no way they are going to find my stuff. I have ordered many, many packages over the years and I have never been delivered a torn off piece of box with nothing in it. This is ridiculous. Not RH's fault. Any suggestions. It was too late for anyone to answer the number listed but I know they are going to give me some generic B.S. answer. What now? __________________ Logo 550SX, Modified Logo 400SE, Forza 450 3S

04-24-2012, 06:59 PM	#2 (permalink)
Wolfpackin HF Support My HF Map location Join Date: Nov 2007	Sorry about the bad news. I'd contact ReadyHeli. They probably have a contract with USPS and probably insurance for this type of thing. Maybe RH would send you a new batch of parts and deal with USPS directly. Not sure, but worth talking to them about what happened. __________________ Jonathan Livingston Helicopter Blade 400: E-flite 420H/35X ESC, AR6100e, HS65HB x 3, G401B/DS290G. (Ret.) CopterX 450AE V2: 430XL/35X ESC, AR6100, HS65HB x 3, LTG2100T/HSG-5084MG. T-Rex 550E V1 Classic Flybar: 600MX/BL70G, AR6200, DS610 x 3, Quark/DS650, 16t/520mm blades.

04-24-2012, 07:04 PM	#3 (permalink)
burnoutboy Registered Users Join Date: Jan 2012	If RH didnt purchase insurance you may be upo a river, but if thats the case I'd talk to RH customer support. If insurance was an option you chose not to purchase then it's on you. unfortunately some of the post offices in the US are run by angry cape buffalo. __________________ DSMX DX6i, MH mCX2, mSR, BL RKH mSR X, 3 X mCP X v.1 (one stocker, one destined for DBL, one destined for DBL mini130X), Lachmund mQX PM me for your soldering and mSR X BL build needs.

04-24-2012, 10:17 PM	#5 (permalink)
Lompma Registered Users Thread Starter Join Date: May 2010	RH has always been good to me. Not their fault. USPS sent me this. An empty torn box. Attached Thumbnails __________________ Logo 550SX, Modified Logo 400SE, Forza 450 3S

04-25-2012, 01:28 AM	#6 (permalink)
markleyland Registered Users Join Date: Dec 2007	What a great service! __________________ "Sort your head out and fly with your heart" Trex 450 SE V2: 9257 tail, Spartan Quark, HS65mg cyclic, DX7-AR7000, NEU 1107h/2y, Jazz Esc, Trex 550 FBL: Jive 100+LV, KDE/NEU 1907H/1/N42, Vbar 5.3, Futaba BLS 251

04-25-2012, 03:32 AM	#7 (permalink)
chrismechanic Registered Users My HF Map location Join Date: Feb 2010	well done usps burnoutboy has the right idea i think. that is just not funny... chris __________________ warp 360-ds92-ds525m-polaris bec-beastx-edge 50 lite-yummy Synergy E5-castle 100 ice-bec pro-beastx. futaba T8FG--R606FS/R617FS

04-25-2012, 11:26 AM	#8 (permalink)
Bking1340 Registered Users Join Date: Dec 2010	Bought a 3000mah life from Readyhelli and looked like it was hit by a trex 900 when it arrived, because it was sent via a type of envelope package to South Africa. Mailed them, they asked to mail a pic of the life, replaced it lightning fast without asking to return it. Top service. Did numerous orders (+-15) and this was the 1st problem, but was handled great.

04-25-2012, 11:58 AM	#9 (permalink)
mtuccio Registered Users Join Date: Jan 2011	I would be pissed. I can't believe that a USPS employee would deliver this knowing that there was nothing in the box. They should have rejected this before it hit the truck and returned it to the sender. Amazing....

04-25-2012, 10:35 PM	#10 (permalink)
Lompma Registered Users Thread Starter Join Date: May 2010	RH really stepped up to the plate on this one. All is good. My USPS carrier hates me cause I get soo many packages. __________________ Logo 550SX, Modified Logo 400SE, Forza 450 3S

04-25-2012, 10:41 PM	#11 (permalink)
DominicD The Capi My HF Map location Join Date: Oct 2006	You have to admit this is alittle funny, I mean imagine the gull of the carrier to deliver that. __________________ Spreading capibara awareness since 2006

04-25-2012, 10:49 PM	#12 (permalink)
jhamel Registered Users Join Date: Mar 2011 Location: West Seattle, WA, USA	I would contact RH first. If RH does not give you satisfaction, you can always contact your credit card or PayPal. __________________ 14S Specter 700 V2 NME/Tron 7/Kraken; 8S Tron Dnamic; 7S Kraken 580; 6S Buddy 380 KSE VBCE/Neo/EVO, Jeti/Spirit, YGE "T" ESCs; LiFePO4 field charging batteries Sims on Mac: Heli-X, neXt, AccuRC, Phoenix, AeroFly RC7 Ultimate Amain Team Pilot

04-26-2012, 12:21 AM	#14 (permalink)
Bruno28 Registered Users Join Date: Nov 2011	could it be the wife angry at the expenses from the hobby? __________________ - Goblin 700, Sk540, ICE2 HV160, Quantum 4530-500, MKS Tail, Outrage Torq Cyclics - Kasama Srimok Faifa 90e, VBar 5.3 Pro, ICE2 HV120, Scorpion 4035-500kv - Gaui X5, mini vbar - Trex 250 se

04-26-2012, 07:04 AM	#17 (permalink)
beeflyer2 Registered Users Join Date: May 2006 Location: Woodstock, GA	I had almost the exact same thing happen to me last week. Ordered a set of RC Booya from ExperienceRC and what I got in the mail was an empty ripped-open envelope with "Received without Contents" stamped on it! A simple phone call to ExperienceRC and I had a new set in the mail which arrived yesterday. I have no doubt ReadyHeli would do the same. I wonder how widespread this problem is? Freakin USPS!

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