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MXRACERX43 · 12-13-2009, 02:59 AM

Can someone walk me through. Running Windows XP. Downloaded drivers and extracted files, still cannot get it to work. Keeps stating the device driver is not installed.

JBull · 12-13-2009, 02:50 PM

Did you follow the instructions exactly as stated on the link below, it includes pictures to help you?

Jbull

http://downloads.hobbico.com/softwar...iver_eng-s.pdf

MXRACERX43 · 12-13-2009, 08:05 PM

Followed your link and had it done in about 15mins. Thanks a ton. I went to Futaba website and clicked on the 520 pic on the homepage they have a file there and I was trying to us that and apparently it was the wrong one. Oh well 2 1/2 hrs of my life I will never get back working now though THANKS!

Ozziffied · 12-14-2009, 12:28 PM

Anyone have it working for windows 7 yet?

Zman39 · 12-14-2009, 12:43 PM

I tried and tried on windows 7 with no luck. Finally had to put it on other laptop with xp

.

Ozziffied · 12-15-2009, 12:36 PM

that is about where I am now too... I can get it to load, and recognise everything, but when you try to read the GY520 it BSOD's....

wrobijns · 05-22-2010, 04:59 AM

Old thread but might be usefull to post the answer.
Start windows and press F8 just when booting.
This gets you in the startup options.

The selecvt the (olmost bottom option) something called "Disabled forced driver signing"
This enabled Windows 7 to install a driver which is not digitally signed by Microsoft.
Worked for me !!

Steve Graham · 07-22-2010, 03:08 PM

I wanted to update this topic because of what just happened to me.

I have a GY520 and a CIU-2 usb programmer. I read this forum and several others in preparation for using. First of all I would like to know why the software for this device is not included with the device? Second of all I would like to know why you have to go to multiple websites, Futaba and Hobico to get BOTH the software and the installation instructions for that software? The manual for neither the GY520 nor the CIU-2 show how the unit should be connected to a gyro?

I got the software downloaded and installed for the 64 bit version of windows 7 from the Futaba site but when I plugged in the CIU-2 I got a message saying that the drivers were not loaded. I messed around with it for awhile and decided to try and get some help from Futaba.

BIG MISTAKE.

After waiting on hold 3 times I finally got to speak to a guy named John who was of zero help. When I say that I mean that he walked me through zero steps in an effort to try and get the software working. He was curt and not interested in my problems stating simply that once I got the computer manufacture to help me install the drivers that the software should work fine. I told him that for a newly released device that his response was unacceptable and reminded me of a time 10 years ago when these types of computer interface problems were common and frequently unresolvable. USB technology is mature and there is no reason for any device to be unrecognizable by a new, 1 year old computer. I asked to speak with his supervisor and was told that he was UNAVAILABLE. I told him I would like a call back and he stated that I could try back in about an hour and maybe get through to a second level tech. I again stated my displeasure with the lack of support and when I asked for the full name of the tech I was speaking to and the direct phone number of his supervisor he hung up on me.

FUTABA. I will be returning the GYRO the SERVO and the CIU-2 to the LHS and it will be a LONG time given a choice before I vote with my dollars in your direction again.

Your mileage may vary.

squibcakes · 07-24-2010, 04:47 AM

Funny, I've installed it on XP, Win7 32 bit and Win7 64bit version on three different pcs.

Took no longer than a few minutes to install and communicating with gyro.

Next time, come to the forum for help rather than ringing tech support.

aftica · 07-24-2010, 02:20 PM

hey guys, need a little help installing the drivers too.

running Windows XP.

software downloaded, unzipped, installed.

CIU-2 driver downloaded, unzipped, but won't install...

i get three beeps (and a couple of red flashes from the led) when plugging in the CIU-2, but the ''found new hardware wizzard'' does not pop-up, so i can't procede to install drivers.

faulty CIU-2 ?

thanks guys!

squibcakes · 07-24-2010, 07:17 PM

Quote:

Originally Posted by aftica

hey guys, need a little help installing the drivers too.

running Windows XP.

software downloaded, unzipped, installed.

CIU-2 driver downloaded, unzipped, but won't install...

i get three beeps (and a couple of red flashes from the led) when plugging in the CIU-2, but the ''found new hardware wizzard'' does not pop-up, so i can't procede to install drivers.

faulty CIU-2 ?

thanks guys!

Hi Aftica, Try using the device manager (control panel, system) and manually install the driver from there. The CIU2 should show up as an unrecognized device.

aftica · 07-25-2010, 05:44 AM

Quote:

Originally Posted by squibcakes

Hi Aftica, Try using the device manager (control panel, system) and manually install the driver from there. The CIU2 should show up as an unrecognized device.

yep, that was it. back to computer kindergarten for me, thanks bro!

now i'll see how badly i can screw up the settings on this gyro.

cheers man!

12-13-2009, 02:59 AM	#1 (permalink)
MXRACERX43 Registered Users My HF Map location Join Date: Jan 2008	CIU-2 Drivers installation Can someone walk me through. Running Windows XP. Downloaded drivers and extracted files, still cannot get it to work. Keeps stating the device driver is not installed.

12-14-2009, 12:28 PM	#4 (permalink)
Ozziffied Registered Users My HF Map location Join Date: Sep 2007	Windows 7 Anyone have it working for windows 7 yet?

07-24-2010, 04:47 AM	#9 (permalink)
squibcakes Registered Users My HF Map location Join Date: Feb 2008	Funny, I've installed it on XP, Win7 32 bit and Win7 64bit version on three different pcs. Took no longer than a few minutes to install and communicating with gyro. Next time, come to the forum for help rather than ringing tech support. __________________ The flight isn't complete until the blades stop turning... [Trex 600N, V-Bar] [Trex 450ProV2, 3Gx] [Trex 470LM Microbeast Plus]

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12-13-2009, 02:50 PM	#2 (permalink)
JBull Registered Users My HF Map location Join Date: May 2004	Did you follow the instructions exactly as stated on the link below, it includes pictures to help you? Jbull http://downloads.hobbico.com/softwar...iver_eng-s.pdf

12-13-2009, 08:05 PM	#3 (permalink)
MXRACERX43 Registered Users Thread Starter My HF Map location Join Date: Jan 2008	Followed your link and had it done in about 15mins. Thanks a ton. I went to Futaba website and clicked on the 520 pic on the homepage they have a file there and I was trying to us that and apparently it was the wrong one. Oh well 2 1/2 hrs of my life I will never get back working now though THANKS!

12-14-2009, 12:43 PM	#5 (permalink)
Zman39 Registered Users My HF Map location Join Date: Dec 2006	I tried and tried on windows 7 with no luck. Finally had to put it on other laptop with xp .

12-15-2009, 12:36 PM	#6 (permalink)
Ozziffied Registered Users My HF Map location Join Date: Sep 2007	that is about where I am now too... I can get it to load, and recognise everything, but when you try to read the GY520 it BSOD's....

05-22-2010, 04:59 AM	#7 (permalink)
wrobijns Registered Users Join Date: May 2007	Old thread but might be usefull to post the answer. Start windows and press F8 just when booting. This gets you in the startup options. The selecvt the (olmost bottom option) something called "Disabled forced driver signing" This enabled Windows 7 to install a driver which is not digitally signed by Microsoft. Worked for me !!

07-22-2010, 03:08 PM	#8 (permalink)
Steve Graham Registered Users Join Date: Feb 2008	I wanted to update this topic because of what just happened to me. I have a GY520 and a CIU-2 usb programmer. I read this forum and several others in preparation for using. First of all I would like to know why the software for this device is not included with the device? Second of all I would like to know why you have to go to multiple websites, Futaba and Hobico to get BOTH the software and the installation instructions for that software? The manual for neither the GY520 nor the CIU-2 show how the unit should be connected to a gyro? I got the software downloaded and installed for the 64 bit version of windows 7 from the Futaba site but when I plugged in the CIU-2 I got a message saying that the drivers were not loaded. I messed around with it for awhile and decided to try and get some help from Futaba. BIG MISTAKE. After waiting on hold 3 times I finally got to speak to a guy named John who was of zero help. When I say that I mean that he walked me through zero steps in an effort to try and get the software working. He was curt and not interested in my problems stating simply that once I got the computer manufacture to help me install the drivers that the software should work fine. I told him that for a newly released device that his response was unacceptable and reminded me of a time 10 years ago when these types of computer interface problems were common and frequently unresolvable. USB technology is mature and there is no reason for any device to be unrecognizable by a new, 1 year old computer. I asked to speak with his supervisor and was told that he was UNAVAILABLE. I told him I would like a call back and he stated that I could try back in about an hour and maybe get through to a second level tech. I again stated my displeasure with the lack of support and when I asked for the full name of the tech I was speaking to and the direct phone number of his supervisor he hung up on me. FUTABA. I will be returning the GYRO the SERVO and the CIU-2 to the LHS and it will be a LONG time given a choice before I vote with my dollars in your direction again. Your mileage may vary.

07-24-2010, 02:20 PM	#10 (permalink)
aftica Registered Users Join Date: May 2006	hey guys, need a little help installing the drivers too. running Windows XP. software downloaded, unzipped, installed. CIU-2 driver downloaded, unzipped, but won't install... i get three beeps (and a couple of red flashes from the led) when plugging in the CIU-2, but the ''found new hardware wizzard'' does not pop-up, so i can't procede to install drivers. faulty CIU-2 ? thanks guys!

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