Outrage QC going down?

[Slyster]

That is good news. Really.. what is wrong with the Fusion today besides the umbrella gears? If this new vendor solves the issue we are golden!

[Carapau]

That is good news. Really.. what is wrong with the Fusion today besides the umbrella gears? If this new vendor solves the issue we are golden!

Zero, everything else is fantastic. I think that Outrage may have also addressed their other QC issues like wrong parts in spares packages in which case it should be firmly onwards and upwards for Outrage.

Let's see how long it actually takes to see these gears arrive. I hope they are a bit speedier with their deliveries to Europe as we had to wait an age for things like the CNC gear it seemed.

[Michaelinpr]

Originally Posted by lazsyss350

This was posted up today https://www.helifreak.com/showpost.p...7&postcount=30

Message from the Outrage CEO, Chris
For the last several months, some of our customers have been experiencing issues with tail gears. Since the workmanship of the gears was not consistent enough, some people experience these issues, while others didn't. Therefore, we have started to use a different vendor to produce new gears. As most of you know, it takes some time to make new products as well as test them to make sure they perform well. I really apologize for taking this long, but our new gears will be ready in stock within two weeks. In the mean time, we will continue working on improving them. We at Outrage are very proud of our products and their performance and we will continue to support our customers with spare parts or provide our customers with new products with better performance when the time comes. For example, we will have a new tail system for the Velocity 90 within 3 weeks. The new Velocity 90 tail is completely redesigned and addresses all the issues that are currently present on that model. Thanks again for being patient and supportive of our products, rest assured that we will work much harder to earn your trust.
__________________
Outrage RC – When you Simply Need the Best

What forum was this posted in? I cant tell because your link is just for the single post.

[nivaldin]

https://www.helifreak.com/showthread...27#post4278727

[ericcolon]

Originally Posted by Michaelinpr

What forum was this posted in? I cant tell because your link is just for the single post.

https://www.helifreak.com/showthread...27#post4278727

[Slyster]

FYI On s single post link, there is always a white link and title on the upper right you can click to see the full thread.

[CeeveeSiN]

Posted a few mins ago by Greg!

Greg Alderman
Video of new tail for the V90...please feel free to share...also this tail should be out for sale in about 3 weeks or so..also we expect to have the new tail gears for the Fusion/ Velocity 50 out in approx 2 weeks...Things are finally starting to materialize..Thank you very much for your patience and loyalty to Outrage.
Outrage Velocity 90N2 Tail Assembly Testing
www.youtube.com
Testing the New tail for the Outrage Velocity 90. This new tail is all new from the new CNC Front Boom Mount all the way back to the new larger CNC Tail Gear...

[s0laris]

yup got same email.

looking good outrage brothers!

[willr001]

Just when I'm starting to wonder if my fusion 50 build were a mistake. Great news.

So are any of these fixes worth getting preemptively, or do I just put the kit together and enjoy? Mostly sport flying. Plan on running conservative gov and tail gains just in case.

[Carapau]

So are any of these fixes worth getting preemptively, or do I just put the kit together and enjoy? Mostly sport flying. Plan on running conservative gov and tail gains just in case.

Just put it together and enjoy. Yes there is an issue with the tail but if you know what it is and how to look out for it, which you probably do (if not read the sticky) then there is not an issue. It's not as if the tail explodes on first use! You can even properly stick bang the the heli if you have followed the sticky so it really isn't the huge issue that some think it is. Just pay extra attention on pre and post flight inspections and you will be fine.

If I'm honest, I don't even pay special attention and just go out and fly. The only time I have lost my tail gears in flight was due to spooling up on long grass and not realising the tail blades were digging into the ground as I spooled up Not exactly the Fusion's fault!

[fusionbrad]

well no response to the email(they said i would get a response within 24/48 hours)

at least they commented on the forums, still wondering where their marketing and support executive is?????

anyway, holding thumbs for the promised releases.
for me its not about the gears, iv never had a problem with my fusion, its about the support and the ability for a company to interact with its customers

[irishmatt18]

Wouldn't the fact that they are releasing stuff soon mean they are supporting their customer base? If a company talked to everyone that has an issue they would have time to do nothing else. They made blankets statments to appease everyone they can.

[Ah Clem]

Will there be new part numbers for the new gears?

I have not had a problem with the black gears, but am interesting in upgrading to the new ones when they are released.

[willr001]

Originally Posted by irishmatt18

Wouldn't the fact that they are releasing stuff soon mean they are supporting their customer base? If a company talked to everyone that has an issue they would have time to do nothing else. They made blankets statments to appease everyone they can.

Umm, its called customer service, and if they say they will answer emails in a certain time frame they really should try to meet that. Most companies do respond to all customer inquiries, at least in my experience.

[s0laris]

Most companies ?

I can rattle off a few off the top of my head that do not respond in 24 hours if at all

Canomod
CastleCreations
Align (never one response)

[saeed09]

Originally Posted by Flash

Love it or hate it??? :?:

I would love to hear some first impressions.

We want our money back

Just kidding but i disliked those fanboys becouse they were determined to provide more hope for more people to keep on crashing and maybe hurt them selves.

Sent from my GT-N7000 using Tapatalk 2

[DKS_ONE]

Originally Posted by saeed09

We want our money back

Just kidding but i disliked those fanboys becouse they were determined to provide more hope for more people to keep on crashing and maybe hurt them selves.

Sent from my GT-N7000 using Tapatalk 2

Replied to a post from a different forum in here???

[astrecord]

Originally Posted by willr001

Umm, its called customer service, and if they say they will answer emails in a certain time frame they really should try to meet that. Most companies do respond to all customer inquiries, at least in my experience.

I thing there are working very have to fix the problem , that why there are not replying right now , they want to give every body a positive answer

[silverbullet]

Working for almost 2 years to fix al those issues which haven make most of outrage customers including almost all of the top pilots walking away cant be really hyped animore .. Sad but true

[ccpm raptor]

I'm surprised that no aftermarket company like KDE or Lynx has stepped up to supply gears or other upgrades. Like a set of herringbone main gears or metal tail boom mount.