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Cap231ex · 03-11-2012, 02:00 PM

Order #1460616

On November 21 , 2011 I placed an order for 7 Blue Lipo 3000mah 6s packs because they had run their Black friday sale and these packs were on sale for $20.00 each. A good price I had thought and sence I already had several of these packs I thought why not. Two days after my order was placed and payment cleared they sent me an e-mail saying they were being shipped, then 2 days later I recieved another e-mail saying they were now on Back Order hhhmmmm!!!

I have like many of you on this forum tried to contact them sence it has be coming up on 4 months in a week and a half.

When you go to their website I have noticed that all the popular battery sizes are and have been out of stock for quite a long time , like sence their Black Friday sale.
So from this and given that no one from their support staff has replyed to any posts in this forum sence 11-22-2012 , it's not hard to figure out what is going on with them.

I would say that they sold way more batteries at their very low advertised prices and instead of taking that big of a lost they are now just holding all orders and remaining all sale priced packs Out Of Stock untill those orders are cancelled or the customer requests another pack in place of the one they originally ordered.

What ever the case is this is no way to do business nor is it any way to treat the customers who give you the biggest part of your business. It would be in your (HobbyPartz) best interest for future business from us customers to answer these questions and to give a proper answer not your usual "they should be instock in 2-4 week" because we all are way past and over that answer.

Align man · 03-11-2012, 05:10 PM

they probably are. I like you am sick of their excuses. read my other thread. its bs after more bs.

rupsty · 03-11-2012, 05:20 PM

same company as xheli correct?

xheli is terrible. the worst. never shopping with them again.

Cap231ex · 03-11-2012, 05:58 PM

Quote:

Originally Posted by Align man

they probably are. I like you am sick of their excuses. read my other thread. its bs after more bs.

I have read ALL the threads on HobbyPartz and that is why I started this thread hoping it will get their attention but it seems as though they (HobbyPartz) have given up on this forum just like they have given up on us the customer.

This is very sad I myself have been in this hobby sence 1974 and this is the first time I have seen or came across anything like this.

I live just 3 miles from AMA HQ in Muncie , In. and fly there all the time and go to all the events and I will be passing this info on to all my flying friends and to all I talk with there , which is 1000's thoughout the flying season.

This is the one way we all can send then a very clear message they will feel on their bottom line where it counts.

Align man · 03-11-2012, 10:41 PM

I say we boycott them. I feel like sending an email to gens ace saying you need to find a new US supplier. Hobbypartz yanks peoples chains so much. I think its time we tightened theirs.

Cap231ex · 03-12-2012, 01:51 PM

I would have to agree Align Man.

Align man · 03-12-2012, 05:40 PM

I am glad someone else agrees with me. I think I might send an email to gens ace.

RCTada · 03-12-2012, 05:53 PM

Quote:

Originally Posted by Align man

I am glad someone else agrees with me. I think I might send an email to gens ace.

Yes please ask them to stock Readyheli they ship fast and no bull.

Sent from my DROID BIONIC using Tapatalk

Align man · 03-12-2012, 06:35 PM

Well ladies and Gentlemen,

I sent a very formal email to Gens ace stating our issues with their U.S. supplier, Hobbypartz, and all the lame excuses they have given us. I asked Gens ace if it would be possible to have a way for us to directly order from them and have them ship it to the U.S., or to perhaps find a new U.S. supplier. I also stated that because of Hobbypartz's poor buisness practices, Gens ace is loosing out on profit and a happy customer. Hopefully we will get a good reply from Gens ace, and Hopefully see Hobbypartz get what coming to them.

Cap231ex · 03-13-2012, 02:20 PM

Well it seems they are still visiting the forum here because Danny (Nitro Technician) answered shadco's post on his battery issue yesterday .

So I'm wondering why we are not getting any joy on the rest of the posts , could it be because we have hit the nail on the head as far as the "out of stock" issue goes and that they are just waiting us all out waiting for us to cancel our orders.

I plan on going no where if it takes me traveling to Cali and having a face to face talk with the owner of the company then so be it. This BS will come to a head and they will have no choice but to answer for their lack there of answers.

rupsty · 03-13-2012, 02:44 PM

I wouldn't be surprised if Hobbypartz was on the verge of going out of business. When a company can't fund it's own supply this often happens. They're almost always out of most products on their website. Just sayin'.

Cap231ex · 03-13-2012, 03:17 PM

Well if that is how they operate they don't deserve to be in business.

All they really need to do is come out and tell the truth , weather it is they are having a hard time getting product or financial trouble. When you treat your customers like crap and are less then truthful with them they won't be your customers for long there after.

Align man · 03-13-2012, 03:59 PM

Ya. I would not be surprised if they went under. If this continues much longer. They obviously do not know how to run a business. Hey hobbypartz I know you can see this. Step forward and take responsibility.

NitroTechnician · 03-13-2012, 04:39 PM

Hello,

Unfortunately we do not receive any inventory information. I would recommend checking the website every three to four weeks. Please note that this is just a recommendation, it is not a guaranteed time frame.

Thank you,
Danny

Cap231ex · 03-13-2012, 05:10 PM

Yeah well Danny , why don't you tell us all something we don't already know as that seems to be your answer for all questions.

This is such a joke , your a joke the whole thing is a joke!

It is clear you are just a PR person and that we need to go higher up the ladder , as you only care about the little paycheck you get at the end of the week and care nothing about the cutomers you are pissing off by the 1000's.

Where will that paycheck come from when there are no customers buying from the company you work for , well?

And if you "don't recieve any inventory information" then how do you know what items are current and how do you know if an item has been discontiued. That statement is complete and total BS and you know it , what is the real reason you won't disclose any information other than your one liner "check the website every three to four weeks". See I have worked at many places which carry an inventory and they ALL knew what they had , how many on hand , how many was on order , and when they were to arrive.

Stop playing us all for fools because we are not and we have had enough of your "check the website" and we " do not receive any inventory information" BS.

Get the boss and put him on the line and if he can't type then you type for him , we want answers and no BS other wise we take our business and give it to someone else because you guys aren't the only ones selling hobby parts.

A very unhappy customer.

Align man · 03-13-2012, 07:16 PM

Bravo

Ya Danny, why dont you tell us something not rehearsed and useful unlike the BS you and your company have been feeding us for 4 months.

rcgeek · 03-13-2012, 07:53 PM

I am going to chime in here as well, I got tired of checking their site just to see everything out of stock, so I've moved on and now shop else where.

I used to like Hobby Partz and used to recomend them. Not anymore.....

Cap231ex · 03-13-2012, 09:11 PM

Yeah now this is what I'm talking about , the more the marrier and the more power this and other threads like it shall carry to the point in which they will have to come forth with the truth.

As I stated before we want to hear from the Boss , not a PR puppet anymore.

Get him on the line , Danny we have grown tryed of your scripted words.

RCTada · 03-13-2012, 09:51 PM

I think Hobbypartz should prove most of us wrong and get some truth out or they might lose alot of customers. Maybe something good will come out of this. I'm glad someone stood up and said something.

Sent from my DROID BIONIC using Tapatalk

Align man · 03-13-2012, 10:07 PM

I agree. The more who see this and chime in the better. Its time we got some real answers. Hey Danny, where's the boss?

03-11-2012, 02:00 PM	#1 (permalink)
Cap231ex Join Date: Jul 2010	HobbyPartz batteries Out Of Stock READ THIS!!! Order #1460616 On November 21 , 2011 I placed an order for 7 Blue Lipo 3000mah 6s packs because they had run their Black friday sale and these packs were on sale for $20.00 each. A good price I had thought and sence I already had several of these packs I thought why not. Two days after my order was placed and payment cleared they sent me an e-mail saying they were being shipped, then 2 days later I recieved another e-mail saying they were now on Back Order hhhmmmm!!! I have like many of you on this forum tried to contact them sence it has be coming up on 4 months in a week and a half. When you go to their website I have noticed that all the popular battery sizes are and have been out of stock for quite a long time , like sence their Black Friday sale. So from this and given that no one from their support staff has replyed to any posts in this forum sence 11-22-2012 , it's not hard to figure out what is going on with them. I would say that they sold way more batteries at their very low advertised prices and instead of taking that big of a lost they are now just holding all orders and remaining all sale priced packs Out Of Stock untill those orders are cancelled or the customer requests another pack in place of the one they originally ordered. What ever the case is this is no way to do business nor is it any way to treat the customers who give you the biggest part of your business. It would be in your (HobbyPartz) best interest for future business from us customers to answer these questions and to give a proper answer not your usual "they should be instock in 2-4 week" because we all are way past and over that answer.

03-11-2012, 05:20 PM	#3 (permalink)
rupsty Registered Users Join Date: Feb 2012	same company as xheli correct? xheli is terrible. the worst. never shopping with them again. __________________ Align 550e FBL 3GX Trex 450 Pro V2 3GX Trex 250 AR7200BX Walkera V400D02

03-13-2012, 02:44 PM	#11 (permalink)
rupsty Registered Users Join Date: Feb 2012	I wouldn't be surprised if Hobbypartz was on the verge of going out of business. When a company can't fund it's own supply this often happens. They're almost always out of most products on their website. Just sayin'. __________________ Align 550e FBL 3GX Trex 450 Pro V2 3GX Trex 250 AR7200BX Walkera V400D02

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03-11-2012, 05:10 PM	#2 (permalink)
Align man Registered Users Join Date: Mar 2012	they probably are. I like you am sick of their excuses. read my other thread. its bs after more bs.

03-11-2012, 10:41 PM	#5 (permalink)
Align man Registered Users Join Date: Mar 2012	I say we boycott them. I feel like sending an email to gens ace saying you need to find a new US supplier. Hobbypartz yanks peoples chains so much. I think its time we tightened theirs.

03-12-2012, 01:51 PM	#6 (permalink)
Cap231ex Thread Starter Join Date: Jul 2010	I would have to agree Align Man.

03-12-2012, 05:40 PM	#7 (permalink)
Align man Registered Users Join Date: Mar 2012	I am glad someone else agrees with me. I think I might send an email to gens ace.

03-12-2012, 06:35 PM	#9 (permalink)
Align man Registered Users Join Date: Mar 2012	Well ladies and Gentlemen, I sent a very formal email to Gens ace stating our issues with their U.S. supplier, Hobbypartz, and all the lame excuses they have given us. I asked Gens ace if it would be possible to have a way for us to directly order from them and have them ship it to the U.S., or to perhaps find a new U.S. supplier. I also stated that because of Hobbypartz's poor buisness practices, Gens ace is loosing out on profit and a happy customer. Hopefully we will get a good reply from Gens ace, and Hopefully see Hobbypartz get what coming to them.

03-13-2012, 02:20 PM	#10 (permalink)
Cap231ex Thread Starter Join Date: Jul 2010	Well it seems they are still visiting the forum here because Danny (Nitro Technician) answered shadco's post on his battery issue yesterday . So I'm wondering why we are not getting any joy on the rest of the posts , could it be because we have hit the nail on the head as far as the "out of stock" issue goes and that they are just waiting us all out waiting for us to cancel our orders. I plan on going no where if it takes me traveling to Cali and having a face to face talk with the owner of the company then so be it. This BS will come to a head and they will have no choice but to answer for their lack there of answers.

03-13-2012, 03:17 PM	#12 (permalink)
Cap231ex Thread Starter Join Date: Jul 2010	Well if that is how they operate they don't deserve to be in business. All they really need to do is come out and tell the truth , weather it is they are having a hard time getting product or financial trouble. When you treat your customers like crap and are less then truthful with them they won't be your customers for long there after.

03-13-2012, 03:59 PM	#13 (permalink)
Align man Registered Users Join Date: Mar 2012	Ya. I would not be surprised if they went under. If this continues much longer. They obviously do not know how to run a business. Hey hobbypartz I know you can see this. Step forward and take responsibility.

03-13-2012, 04:39 PM	#14 (permalink)
NitroTechnician Registered Users Join Date: Jul 2011	Hello, Unfortunately we do not receive any inventory information. I would recommend checking the website every three to four weeks. Please note that this is just a recommendation, it is not a guaranteed time frame. Thank you, Danny

03-13-2012, 05:10 PM	#15 (permalink)
Cap231ex Thread Starter Join Date: Jul 2010	Yeah well Danny , why don't you tell us all something we don't already know as that seems to be your answer for all questions. This is such a joke , your a joke the whole thing is a joke! It is clear you are just a PR person and that we need to go higher up the ladder , as you only care about the little paycheck you get at the end of the week and care nothing about the cutomers you are pissing off by the 1000's. Where will that paycheck come from when there are no customers buying from the company you work for , well? And if you "don't recieve any inventory information" then how do you know what items are current and how do you know if an item has been discontiued. That statement is complete and total BS and you know it , what is the real reason you won't disclose any information other than your one liner "check the website every three to four weeks". See I have worked at many places which carry an inventory and they ALL knew what they had , how many on hand , how many was on order , and when they were to arrive. Stop playing us all for fools because we are not and we have had enough of your "check the website" and we " do not receive any inventory information" BS. Get the boss and put him on the line and if he can't type then you type for him , we want answers and no BS other wise we take our business and give it to someone else because you guys aren't the only ones selling hobby parts. A very unhappy customer.

03-13-2012, 07:16 PM	#16 (permalink)
Align man Registered Users Join Date: Mar 2012	Bravo Ya Danny, why dont you tell us something not rehearsed and useful unlike the BS you and your company have been feeding us for *4 months*.

03-13-2012, 07:53 PM	#17 (permalink)
rcgeek Registered Users My HF Map location Join Date: Jun 2009	I am going to chime in here as well, I got tired of checking their site just to see everything out of stock, so I've moved on and now shop else where. I used to like Hobby Partz and used to recomend them. Not anymore.....

03-13-2012, 09:11 PM	#18 (permalink)
Cap231ex Thread Starter Join Date: Jul 2010	Yeah now this is what I'm talking about , the more the marrier and the more power this and other threads like it shall carry to the point in which they will have to come forth with the truth. As I stated before we want to hear from the Boss , not a PR puppet anymore. Get him on the line , Danny we have grown tryed of your scripted words.

03-13-2012, 09:51 PM	#19 (permalink)
RCTada Registered Users My HF Map location Join Date: Nov 2009	I think Hobbypartz should prove most of us wrong and get some truth out or they might lose alot of customers. Maybe something good will come out of this. I'm glad someone stood up and said something. Sent from my DROID BIONIC using Tapatalk

03-13-2012, 10:07 PM	#20 (permalink)
Align man Registered Users Join Date: Mar 2012	I agree. The more who see this and chime in the better. Its time we got some real answers. Hey Danny, where's the boss?

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