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Old 06-11-2012, 04:46 PM   #21
poor_red_neck
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Well it's that and they are always going to take the side of the buyer when there is any question.

Reason being if all the "little guy" paypal sellers went away, it's no big deal. If the BUYERS go away, it's a huge loss of money. They have spent alot of time trying to build a reputation for going on the side of the buyer. They don't want to lose the corporate business, and without the buyers, you don't have the corporate business.

Sadly, paypal never has really cared for the "average joe" seller (IE SUB 100K/yr)
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Old 06-11-2012, 05:45 PM   #22
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Perhaps.

Seller 584 Positive Feedbacks 100% Ebay Member for 12 Years. $68,000+ sold through Paypal last year

Buyer 3 feedbacks 100% Postive - Member for less than one year.


You would think this would be considered along with the evidence of having two claims but they went for the new guy.



Quote:
Originally Posted by poor_red_neck View Post
Well it's that and they are always going to take the side of the buyer when there is any question.

Reason being if all the "little guy" paypal sellers went away, it's no big deal. If the BUYERS go away, it's a huge loss of money. They have spent alot of time trying to build a reputation for going on the side of the buyer. They don't want to lose the corporate business, and without the buyers, you don't have the corporate business.

Sadly, paypal never has really cared for the "average joe" seller (IE SUB 100K/yr)
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Old 06-11-2012, 07:50 PM   #23
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Sorry about your situation but it does state on paypal website under seller protection that you need proofof delivery
You don't need sig con to get proof of delivery
( I work for the post office)
Other means of getting proof of del wout sig confirmation include: blue sticker insurance(above 200 not black label which is below 200) certified, registered, express,
Or ups and fedex all have proof of delivery standard
As far as scanning packages
The policy is that all extras, priority, and up are to be scanned arrived at destination post office and then scanned delivered or left notice if not available for signiture
The reason your package is scanned at for ex 4 and the doesnt show in the comp till 5 is bc the scanner is updated when the carrier gets back from delivering whole route
Some do prescan things but you will get fired if anyone finds out since there is no way you can deliver all your packages at once(scans are monitored by postmaster
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Old 06-11-2012, 08:02 PM   #24
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man that sucks hate to hear, I have been selling lots on ebay and everything i sell I get signature on it, even small items i do not want them saying they never got it, if they signed for it then hope they can't say i didnt send it i always use tracking also. i cant stand when people send me things w/o tracking got two this past week w/o tracking didn't have a clue when they be here
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Old 06-11-2012, 09:47 PM   #25
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I owe you! I went down to the local PO and told them what happened. If its over 200 they automatically collect and scan the signature even if you don't pay for it probably to protect their insurance. She wasnt supposed to give it to me but she did. I have both signatures of this asshole and going after him through law enforcement, paypal, and ebay now!
You might have a mail fraud issue here if he signed for an item (or two) that he later claims he never received. Might be worth checking into. Federal felonies are especially serious stuff.......
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Old 06-11-2012, 10:00 PM   #26
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Default mail fraud

+1 on the mail fraud,
definitely use the Feds, mail fraud is huge!
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Old 06-12-2012, 04:32 PM   #27
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Quote:
Originally Posted by ov10mech View Post
Perhaps.

Seller 584 Positive Feedbacks 100% Ebay Member for 12 Years. $68,000+ sold through Paypal last year

Buyer 3 feedbacks 100% Postive - Member for less than one year.


You would think this would be considered along with the evidence of having two claims but they went for the new guy.




Holy crap.


Yeah, I'd say that should definitely entitle paypal to take your side. I mis typed in my post... I meant to say sub $10K not $100K.

$68K sold through paypal is alot of dough man. I'd say with this new evidence, there is no way they can deny you.

You gotta wonder though. If the dill-hole who is trying to scam you signed for the package, he either has huge brass cojones, or is just plain dumb.


Again, good luck and I really hope you get your money back.
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Old 06-15-2012, 11:06 AM   #28
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Default Final Update

Final update on this.

Evidence was presented on both claims. For one claim paypal said they sent "a courtesy email" to the buyer asking him to pay up, like that was going to work.

For the second claim they said they requested more info from the buyer.

After a few days I ccalled back in and checked status. Long and short of it is the buyer since disconnected his Paypal account and was not answering. So, PayPal said they are going to eat this one.

What a pain in the ass.

Persistence pays off with any escalation to a company. Eventually you talk to the right person instead of the robots. I dont care for the way PayPal handles this at all. It was so clearly obvious it was a scam from the beginning.

Again, to avoid this all together, please remember to use signature confirmation on anything over 250.00 . I think I am going to also start requiring over 20 feed backs for more expensive items.
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Old 06-15-2012, 08:51 PM   #29
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Thanks for the tip. I've certainly not done it for things I've sold.

I'm very glad you got your money back.
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Old 06-18-2012, 05:48 PM   #30
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I spoke too soon. After being assured by Paypal they would take care of it they now say they have no way to recover the money. They were were so quick to give it back to the scammer. So they are saying its my problem to track it down. How is the little guy supposed to fight with a company like PayPal? Small claims court?
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Old 06-18-2012, 09:12 PM   #31
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File it in small claims court... Why not.
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Old 06-18-2012, 09:19 PM   #32
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Quote:
Originally Posted by ov10mech View Post
Sorry if this is old news. I was just f***ed out of 600.00 and I want to warn everyone.

For any value over 250.00 you must use signature confirmation or you lose all rights as a seller if the buyer states they never got it. I had a guy use same e-mail address and buy from me twice under two different names. USPS showed delivered.. he claimed he never got two items, and Paypal debited my account even after I clearly showed he was scamming. Its burried in their user agreement. Items were insured.. Not sure yet in the Post office is going to do anything. I doubt it.

If anyone lives in the Bronx and wants to help me track down this dirtbag please PM me.
Damn dude, that sucks big time. I use signature required always no matter what, $5 to $1000, too many scammers.
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Old 06-18-2012, 09:25 PM   #33
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Quote:
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Again, to avoid this all together, please remember to use signature confirmation on anything over 250.00 . I think I am going to also start requiring over 20 feed backs for more expensive items.
Feedback has been irrelevant for years, use signature required.
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Old 06-19-2012, 04:30 PM   #34
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i just recieved a heli in the mail that said signature required and they didnt even ask me for a sig just handed me the box and rolled out. even took off work early to make sure i was there to sign
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Old 06-19-2012, 06:44 PM   #35
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i just recieved a heli in the mail that said signature required and they didnt even ask me for a sig just handed me the box and rolled out. even took off work early to make sure i was there to sign
Make a complaint to the post office. That drivers not doing his job properly and it could cost others because of it.

Or you could just call the post office and say "where's my package?"
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