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Old 02-23-2012, 07:44 AM   #76 (permalink)
scottyay
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I'm not trying to stir trouble for Helidirect and am very happy with the many orders I have placed with them, but there is one thing about this situation that concerns me.

Why was Helidirect putting out information like this on the 28th of Jan?

''I can 100% assure you that our site is safe, secure and without issue. However, as a security pre-caution, we are looking into this matter very closely, and will be sure any issues are addressed.
Again, I emphatiocally state that our site has no issues, and is 100% safe & secure.
Please, let me know if I can assist you in any other way.''


There was a security issue with their site which they have admitted now and to say things like this, when they had no idea what was going on is pretty dodgy.
I remember another company that behaved like that (CC) and those behaviours will be remembered for a long time to come.
When you say 100% safe, I expect to not get my money stolen or see flames from my heli. These companies need to start worrying more about their customers and less about only the money.
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