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Old 05-03-2012, 09:20 AM   #18 (permalink)
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My HF Map location
Join Date: Jan 2012

I think Fusuno's reputation is going down hill fast. I ordered a new Blade 450EX canopy on April 17th and paid the extra for the 3 day shipping ($54 total).

Before the order was placed I questioned them via chatroom about the production time. I was told 7 to 10 days and that it would then be shipped 3 day UPS. At that point I asked if I could expect to have my canopy in 14 days, and the answer was "I supose so."

I emailed them on Tuesday looking for an update and got a reply from Hachi saying they had just returned to work from a holiday and she would check on my order. Nothing since then. I will hope to get my canopy but will never order from Fusuno again. They are evedently not very trust worthy. I will be checking to see if they ever have their chatroom open agian, but something tells me things are not going well in Fusuno land.
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