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Old 08-26-2013, 08:57 PM   #1 (permalink)
Flying Fingers
 
My HF Map location
Join Date: Dec 2009
Default Eagle Tree Systems ( Great Company )

I recently sent my Eagle Eye's Ground Station back to the ETS because of problems with the video output.
The unit was out of warranty which was going to result in a flat $40.00 repair charge.
The unit arrived at their facility 7 days later and they couldn't find it.
Two weeks later it was found they immediately sent me a new unit free of charge for the inconvenience.
Mistakes happen I realize and I remained civil although somewhat concerned.

What a great company, great product, even better service...

Last edited by Flying Fingers; 08-27-2013 at 11:36 AM..
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