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Old 04-30-2014, 09:54 AM   #88 (permalink)
HeliBaby1527
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Join Date: Apr 2014
Default Per Horizon Hobby

Not sure if this will help, but I contacted HH about not being able to update V5.a (on disk when I bought) and they sent me this...I'm running Windows 7 Home Premium:

Thank you for contacting Horizon Hobby's Product Support Department.
*Please do not respond to this email* This email address is not monitored. Please use our inquiry form for any further correspondence.

It works if you do a manual download. Here are the instructions for doing a manual download:
1. Download the update from Phoenix website.

2. File is stored somewhere on the consumers computer

3. Drag the update file to your desktop

4. Start Phoenix Simulator

5. It will ask you, do you want to update Phoenix, click NO

6. Click on the Advance Tab

7. Click on Install an Update

8. Find update Phoenix file on your desktop, click on the Phoenix file

9. Click on Open

10. The installation will start but there will be no progress bar showing on the main screen

11. You will be prompted by a message that says “Phoenix has been updated”

12. Close it out, open Phoenix and confirm update version did install successfully.

13. DONE.

I went from update version "a" to "p" with no problems! Hope this helps someone...


HeliBaby1527

Last edited by HeliBaby1527; 04-30-2014 at 10:27 AM.. Reason: Left out the number 7
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