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Old 05-30-2015, 08:31 AM   #94 (permalink)
mistercrash
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My HF Map location
Join Date: Nov 2010
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I have this brand new computer running Windows 8.1 with USB 3 ports. My Phoenix 4 from the disk seemed to have installed fine but the problem is with the USB cable. The program gets stuck on ''Initialising USB device'' on start up and I can't go into calibration of the TX to start usding the SIM.

What is the solution for this please. I did contact HH by email but they take a few days to answer. I tried on the phone but I had to hang up after being on hold for 25 minutes.

Thanks
Ray

EDIT: After more searching on the subject it seems the only solution is to use a USB 2 hub between the Phoenix dongle and the computer.
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Last edited by mistercrash; 05-30-2015 at 09:01 AM.. Reason: Found some answers but not the one I wished for.
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