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Old 08-14-2021, 03:28 PM   #1 (permalink)
$washplate
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Join Date: May 2020
Location: TX
Default AR7210BX firmware update issue

Hi.


I wonder if someone could help here. I recently sold a AR7210BX to someone who is having an issue withe firmware update. I haven't done any updates before or registered the product prior to selling it.


The buyer is trying to update and gets the following messages.


When connecting the device - it says "Firmware Update is Available".
Then it goes into update mode - Displays device details like serial # etc.
Then it says "At the moment there is no firmware available for this device"

Images for each of the above are attached.



Then it goes back to the original screen and the whole thing repeats. I am checking with the new owner if they have registered the device on their account - I believe this is a necessity? In the meantime, please if someone has any ideas as to what is going on here.


Thanks in advance!!
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