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Old 08-14-2021, 03:53 PM   #2 (permalink)
Gyropilot
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Join Date: Dec 2014
Location: Pacific NW to Desert SW in the USA
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Iíve experienced the same thing when the serial number of a particular Microbeast device isn't properly listed in the BeastX database (for whatever reason). A short email sent to info @ beastx.com explaining the problem along with the device serial number is all that is needed to get the problem corrected. Usually you'll receive a response within 24 hours (outside of a weekend).

John L.
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