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AndyHe · 09-23-2016, 06:39 PM

Their website doesn't seem to have an email anymore and their phone number on the website doesn't connect...

Anybody know how to contact them? I've got a slight problem with a recent order...

Agilefalcon · 09-24-2016, 02:30 PM

Exactly my predicament - I need to order a V1 swashplate for my 7.2. I emailed using a past email for Allen Womack who is no longer involved with KDS USA; previously another person had responded in his place.

Apparently, there is another guy by the name of Bob, from Denton TX (somebody told me that). I saw him at the Abilene fun fly a couple of weekends ago but didn't get to talk to him.

I was hoping that Bob was monitoring this KDS forum in the hopes of getting customer support.

I'll keep looking - post an update if you figure out a contact email or phone for Bob or whoever is KDS Models USA.

Chris.

wrench567 · 09-24-2016, 03:28 PM

Me too.
This makes 2 dead N320T servos. One in the kit and one I bought from KDS USA.
Pete

wrench567 · 09-25-2016, 08:01 PM

I received an email today to review the products I purchased from them. I hope they read it.
Pete.

Agilefalcon · 09-25-2016, 08:53 PM

Just heard back from KDS USA. The man running the warehouse is David Johns. He has been most helpful. My previous information was incorrect as David pointed out to me.

Chris

wrench567 · 09-26-2016, 10:46 AM

Could you please let us know the contact information?
PM me if you don't want to make it public.
Thanks.
Pete.

AndyHe · 09-26-2016, 07:23 PM

Pm me too please! And let them know there's a problem with their contact info!

wrench567 · 10-10-2016, 04:10 PM

Still nothing!? I emailed using the PP email address and still no word. Does KDS monitor these Forums? Do they look at their email? I guess I'm going to file a claim with Pay Pal. I hate to do it but it has been weeks now.
Pete

helitrue · 10-11-2016, 06:04 PM

Kdshelicopters@gmail.com

You can also send a message with your order information to the Facebook page kdsmodels USA

The only person involved in the USA operations I David J. As the warehouse manager the rest of the operation is base out of china.

wrench567 · 10-12-2016, 07:12 PM

Thank you.
I received a partial refund from PP for the cost of one servo. I'm happy for that. I hope that the web site gets updated.
As for social media. I don't do it and wish that it never existed. It is the leading cause of young adult and teen suicides. They believe they have friends but it turns out they only have problems that they should not have had if they only had human contact.
Pete.

09-23-2016, 06:39 PM	#1 (permalink)
AndyHe Registered Users Join Date: Aug 2009	KDS USA contact info? Their website doesn't seem to have an email anymore and their phone number on the website doesn't connect... Anybody know how to contact them? I've got a slight problem with a recent order...

09-24-2016, 02:30 PM	#2 (permalink)
Agilefalcon Registered Users Join Date: Aug 2004 Location: Fort Worth, TX	Exactly my predicament - I need to order a V1 swashplate for my 7.2. I emailed using a past email for Allen Womack who is no longer involved with KDS USA; previously another person had responded in his place. Apparently, there is another guy by the name of Bob, from Denton TX (somebody told me that). I saw him at the Abilene fun fly a couple of weekends ago but didn't get to talk to him. I was hoping that Bob was monitoring this KDS forum in the hopes of getting customer support. I'll keep looking - post an update if you figure out a contact email or phone for Bob or whoever is KDS Models USA. Chris. __________________ Chris Berardi Fort Worth, TX Fort Worth Thunderbirds Radio Control Assoc. Inc.

09-24-2016, 03:28 PM	#3 (permalink)
wrench567 Registered Users Join Date: Apr 2015	Me too. This makes 2 dead N320T servos. One in the kit and one I bought from KDS USA. Pete __________________ I started with nothing and still have most of that left. DX7, 450 Frankenbird, 500 Align, Blade Nano CPs, Blade Inductrix. Chase 360, and F450 quad.

09-25-2016, 08:01 PM	#4 (permalink)
wrench567 Registered Users Join Date: Apr 2015	I received an email today to review the products I purchased from them. I hope they read it. Pete. __________________ I started with nothing and still have most of that left. DX7, 450 Frankenbird, 500 Align, Blade Nano CPs, Blade Inductrix. Chase 360, and F450 quad.

09-25-2016, 08:53 PM	#5 (permalink)
Agilefalcon Registered Users Join Date: Aug 2004 Location: Fort Worth, TX	Just heard back from KDS USA. The man running the warehouse is David Johns. He has been most helpful. My previous information was incorrect as David pointed out to me. Chris __________________ Chris Berardi Fort Worth, TX Fort Worth Thunderbirds Radio Control Assoc. Inc.

09-26-2016, 10:46 AM	#6 (permalink)
wrench567 Registered Users Join Date: Apr 2015	Could you please let us know the contact information? PM me if you don't want to make it public. Thanks. Pete. __________________ I started with nothing and still have most of that left. DX7, 450 Frankenbird, 500 Align, Blade Nano CPs, Blade Inductrix. Chase 360, and F450 quad.

09-26-2016, 07:23 PM	#7 (permalink)
AndyHe Registered Users Thread Starter Join Date: Aug 2009	Pm me too please! And let them know there's a problem with their contact info!

10-10-2016, 04:10 PM	#8 (permalink)
wrench567 Registered Users Join Date: Apr 2015	Still nothing!? I emailed using the PP email address and still no word. Does KDS monitor these Forums? Do they look at their email? I guess I'm going to file a claim with Pay Pal. I hate to do it but it has been weeks now. Pete __________________ I started with nothing and still have most of that left. DX7, 450 Frankenbird, 500 Align, Blade Nano CPs, Blade Inductrix. Chase 360, and F450 quad.

10-11-2016, 06:04 PM	#9 (permalink)
helitrue Registered Users Join Date: Oct 2013	Kdshelicopters@gmail.com You can also send a message with your order information to the Facebook page kdsmodels USA The only person involved in the USA operations I David J. As the warehouse manager the rest of the operation is base out of china.

10-12-2016, 07:12 PM	#10 (permalink)
wrench567 Registered Users Join Date: Apr 2015	Thank you. I received a partial refund from PP for the cost of one servo. I'm happy for that. I hope that the web site gets updated. As for social media. I don't do it and wish that it never existed. It is the leading cause of young adult and teen suicides. They believe they have friends but it turns out they only have problems that they should not have had if they only had human contact. Pete. __________________ I started with nothing and still have most of that left. DX7, 450 Frankenbird, 500 Align, Blade Nano CPs, Blade Inductrix. Chase 360, and F450 quad.

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