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03-06-2017, 12:51 AM | #1 (permalink) |
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Location: Black Diamond Washington
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EXO 500
I just got mine Friday and am really disappointed with the crappy canopy quality and paint job and there is rust on the main shaft. You would think that if you pay a premium price for a 500, same money as a goblin 500, that you would get a premium heli. Guys at our flying field have 6 & 7HV's and on Chronos and all those are superb which is the reason I chose this over the Goblin. How was all your kits?
Last edited by papamac; 03-06-2017 at 12:28 PM.. |
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03-06-2017, 03:26 AM | #2 (permalink) | |
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Quote:
Scott
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03-06-2017, 08:28 AM | #3 (permalink) |
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I used the contact link Saturday and no response yet but it is still early on Monday so didn't expect one yet.
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03-06-2017, 08:33 AM | #4 (permalink) |
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Send detailed pictures of the issues to steve@experiencerc.com. Also, post them here, please. Also, did you buy the helicopter directly from ExperienceRC?
Scott
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03-06-2017, 11:55 AM | #5 (permalink) |
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yes I did. Got an email from Steve so will be sending him pics shortly
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03-06-2017, 12:29 PM | #6 (permalink) |
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pics added
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03-06-2017, 01:44 PM | #7 (permalink) |
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Thank you, sir.
Scott
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03-06-2017, 02:11 PM | #8 (permalink) |
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Just to let you know. You are absolutely right to be upset about your canopy and main shaft. I have talked to Steve about this and he is going to replace your canopy and main shaft. I have also reported this formally.
Thank you for reporting this issue. It's important we get feedback so we can get any issues corrected. Scott
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03-06-2017, 02:54 PM | #9 (permalink) |
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Thank you Scott, I just got this PM from another member, I think if anyone has had issues they should post it and contact who they got it from if they already haven't. It's the only way distributors and manufacturers know whats going on:
Hey papamac I had a few issues too, mainly with pre-assembly. One of the bearings in the blade grips was forced in and the inner race was damaged to where the spindle would not go through. The other issues was a cracked ball link on the swash driver from someone screwing in the threaded rod too far. My battery lock also acts fussy at times, the pin won't retract fully, allowing the battery tray pin receiver in. Overall very minor and once I got her built and over my own frustrations, the heli flies great! Funny you mention the canopy as I email Canomod last night in hopes they will do a full carbon EXO canopy...that will be sick! Have fun building, overall it's a gorgeous heli, and happy flights! |
03-06-2017, 03:17 PM | #10 (permalink) | |
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Quote:
Scott
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03-06-2017, 03:47 PM | #11 (permalink) |
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papamac,
Sorry that you had the two issues, sir (Scott and Steve took excellent care of you). Just as an FYI, I built two eXo's over the span of three weeks-the canopies on both were excellent, and the main shaft was rust free. What you experienced was an anomaly. Thank you for reporting it.
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KBDD-Team Captain, JR DFA Team Pilot. Forza 450, Forza 600N, Forza 700, Compass 6HV-U, Warp, 7HV,Knight Pro,Knight 3D, Atom, Odin II, 6HV, 3D Plus, Knight 50, Chronos, Velos, Steam 550 and 600, OMP M2 (and anything else I can get my hands on...). |
03-06-2017, 04:51 PM | #12 (permalink) |
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Mod's, can we get this and the other EXO thread moved to the EXO area, please.
Thanks! Scottt
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03-06-2017, 05:18 PM | #13 (permalink) | |
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I can say that I love the quality of the rest of the kit and am excited to get it built. |
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03-06-2017, 07:27 PM | #14 (permalink) |
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Please check out the the build thread in the stickies of the EXO area. It will help you.
Scott
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03-06-2017, 08:36 PM | #15 (permalink) |
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Oh sweet, thank you
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03-07-2017, 03:20 AM | #16 (permalink) |
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03-16-2017, 01:49 AM | #17 (permalink) |
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got the new canopy today and man, it is WAY BETTER! thank you experience for taking care of this, truly appreciate you and your stellar service.
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03-17-2017, 08:56 AM | #18 (permalink) |
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That's great, sir! If you need anything else please be sure to let us know.
Scott
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03-27-2017, 05:49 PM | #19 (permalink) |
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Paint job
I was also unimpressed with the quality of the paint job. Mine looked same way. Alot of stuff under the clear coat, and other odd looking anomalies with lettering and stripping.( no cracking in mine though) I'm not real fussy and didn't feel was worth the hassle to contact experiencerc. Besides from 5 feet away can't see it anyway, and she is one sweet heli!! The build was very smooth probably quickest one I've ever done, and it flies soooo nice! Loving it so far!
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Align 700L V2/ Goblin 500 sport(stretched)/ Compass Exo RCHN #774 |
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