Warp 360 Product support Thread North American Edition - HeliFreak
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Old 12-09-2012, 10:58 PM   #1 (permalink)
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Default Warp 360 Product support Thread North American Edition

Attention Compass Warp 360 owners and Future owners:

I am Starting this thread to let everyone know how to get in direct contact with me if you are having an issue with your compass warp 360 or if you have a question about anything pertaining to your Warp 360

My direct email address is Mjankowski@nankinhobby.com

Also you can post stuff in this thread as well, David Ketelhut, Eric Brandenburg and I will me monitoring it as well as various other compass reps

Mike
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Old 12-09-2012, 11:24 PM   #2 (permalink)
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Should I come here or my supplier first? My supplier is not able to do much, since he has no spares to give me to get my warp airborne anytime soon, I need a new motor and tail pulley...
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Old 12-09-2012, 11:40 PM   #3 (permalink)
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I need a tensioner mount. One of the hole is drilled at an angle so the main pulley leans over and rubs the motor pinion. I flipped the mount over so it would lean away from the pinion but the bottom tail pulley now leans and touches the mount slightly. I added an extra shim to raise it but then the pulley would rub the frame. My problem is documented in one of the threads.

Thanks for the great support!
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Old 12-09-2012, 11:43 PM   #4 (permalink)
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if your supplier cannot help you because of lack of parts and i have stuff to help with then i will try to help

Pm me your details i will send you what you need

Mike
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Old 12-09-2012, 11:45 PM   #5 (permalink)
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Unfortunately i cannot monitor all the treads that is why i started this thread please pm me your details and i will send you one out tomorrow.

Mike

Quote:
Originally Posted by NewR View Post
I need a tensioner mount. One of the hole is drilled at an angle so the main pulley leans over and rubs the motor pinion. I flipped the mount over so it would lean away from the pinion but the bottom tail pulley now leans and touches the mount slightly. I added an extra shim to raise it but then the pulley would rub the frame. My problem is documented in one of the threads.

Thanks for the great support!
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Old 12-09-2012, 11:46 PM   #6 (permalink)
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Scott (gimpygolden) and myself are also here to assist.
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Old 12-09-2012, 11:51 PM   #7 (permalink)
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Thanks Jeff, we appreciate you helping out, you and your team are extremely valuable members of the Compass Family.


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Old 12-10-2012, 10:02 AM   #8 (permalink)
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Subscribed.
Will do my best, I haven't been receiving post notifications but will check in regular.
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Old 12-10-2012, 10:19 AM   #9 (permalink)
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I sent a request for this to be stickied for now.
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Old 12-10-2012, 10:40 AM   #10 (permalink)
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I'm not a rep for Nankin, Compass or any other hobby shops but I do have my Warp 360 flying great. I have subscribed as well and will also offer any help/insight I can. Also feel free to PM me. I get an email with each PM and always have some sort of mobile device around I can use to respond with. I work from home so can usually respond pretty quick.
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Old 12-10-2012, 12:50 PM   #11 (permalink)
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Good idea, Mike!

If needed, I can chime in, too.

Scott
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Old 12-10-2012, 02:38 PM   #12 (permalink)
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Subscribed
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Old 12-11-2012, 11:42 AM   #13 (permalink)
 

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I bought my kit from Experience Rc, I've tryed three different times to contact them with my list of parts to replace.Haven't heard back from them yet, starting to get a little concerned.
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Old 12-11-2012, 12:10 PM   #14 (permalink)
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Steve, I've had a discussion with Mike at Nankin regarding your needs, hang tight ... we're on it!
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Old 12-11-2012, 12:25 PM   #15 (permalink)
 

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Thanks Jeff,
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Old 12-11-2012, 03:04 PM   #16 (permalink)
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Also Steve, if your trying by email don't bother with experience. They have never responded to my emails but always answer right away when I have called.
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Old 12-11-2012, 08:24 PM   #17 (permalink)
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Mike and Company,

I have my Warp flying ( first flight on the Sunday after getting in on previous Thursday almost 2 weeks ago!) and had minimal troubles getting it there. I hope spare parts coming soon as my history says I will need them!

The screeching sound on spool up and the quick one on spool down just bugs me! I also think a much reduced noise kicks in around 23-2400 rpm. Can hear it on bench but not out flying, is too subtle. I keep hearing "go fly, something being done". Lay it on us, what's up?


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Old 12-11-2012, 09:19 PM   #18 (permalink)
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Just thought I should report. I got my kit from Mike at Nankin on the 1st batch and everything went smooth with the build. Head yolk was nice and tight. I even had a seperate bag to replace the links that typically split. Only thing really needed was a ball link reemer. Links were really tight. Got the ball link sizer/reemer from JR and all is silky smooth. Oh yeah, I also had to relocate the holes on the canopy. The stock canopy posts snapped when trying to install the canopy. My motor also makes that screeching noise upon spool up. No issues during flight though.

12 flights so far and I am a happy camper! Just need to keep adjusting my vbar to my liking.
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Old 12-13-2012, 10:00 PM   #19 (permalink)
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So glad I have one coming from Jeff. You guys rock!
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Old 12-15-2012, 08:38 AM   #20 (permalink)
 

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Default Motor shaft sheared off

I think the motor sound might be more serious, mine sheared off at the circlip, and actualy didn't sound as loud as some I've heard.I need a new motor as well as the other parts that where defective.
Still haven't heard from Experience Rc.
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