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Old 09-13-2013, 07:54 PM   #1 (permalink)
 

Join Date: May 2013
Default no customer service?

I purchased a ladybird v2 rtf for my daughters b day.it arrived on wensday and had a b4oke motor backplate.I tried for 3 days to get someone on the phone to replace it.I guess just buying another motor myself is easier.I will think twice before buying another item from x Heli.
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Old 09-16-2013, 11:51 AM   #2 (permalink)
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Join Date: Jul 2011
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Would you happen to know your order number for the Ladybird?

-Charlie
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Old 09-19-2013, 11:37 AM   #3 (permalink)
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Yes.I already ordered a new motor and fixed it but im still out close to 20 bucks for that including shipping.here is order #9458236164583-623002
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Old 09-19-2013, 12:13 PM   #4 (permalink)
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What would you like to be done for the order? Since the part has been sent out I cannot have the part reimbursed. I can send you some parts to compensate for the value of the order that you made for the replacement motor.
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Old 09-21-2013, 10:11 AM   #5 (permalink)
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Well that sounds ok.I understand.
Some parts for the ladybird v2 would be fine.just send what you think is fair.
not sure about what parts to request,just surprise me. Thanks
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Old 09-23-2013, 11:36 AM   #6 (permalink)
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Ok I'll have a couple parts sent out to you, I'm having another battery sent out to you, a set of blades, and a clockwise motor.
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Old 09-25-2013, 08:16 AM   #7 (permalink)
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Ethank you.ill post good thijgsvabout customer service.
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