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Old 12-02-2016, 05:32 PM   #1 (permalink)
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Join Date: Sep 2011
Location: South Suburb of Chicago
Default Helidirect Why have sales if you do not have the product.

Little discouraged I ordered a boon for a g500 with some carbon fiber rods the rods shipped but the boom did not l called customer service and he explained to me that there is a communication problem with the shipping department when asked when l could expect the boom he had no idea and as all very good customer service rep. agreed with me that l should of been contacted and told the item is out of stock but here is where l really get frustrated he told me to go back on line and put the item on my wish list and they will contact me when it is in I do not no a bought you guys but l have done that before and never been contacted this is not the first time that this has happened and there a guys in my club that feel the same.Maybe we need to find someone else that we spend thousands of dollars with.Maybe that company starts with A and they ship a lot quicker and have product in stock

Last edited by Mike Zubik; 12-03-2016 at 07:49 PM.. Reason: header change
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Old 12-02-2016, 07:37 PM   #2 (permalink)
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Join Date: Aug 2014

Sorry to hear about your bad experience. I recently ordered some stuff from HD and it took 2 business days before they shipped it. Luckily I got my stuff before the weekend .

I saved a few dollars but next time I'll order from elsewhere. I usually order from Anything Heli and Dave ships the same business day. He really takes care of his customers. Unfortunately he didn't have the lipo I needed.

He probably has the boom you need. I highly recommend Anything .
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