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Old 01-17-2017, 05:20 AM   #1 (permalink)
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Default Need Help? [email protected]

Hi guys,

if you need help directly from the AccuRC team please use the following email addresses

for help with sim configuration, bugs and other technical inquiries please use

[email protected]

for presales questions

[email protected]

for questions about specific orders please use

[email protected]

whilst we check in here occasionally its not the best method especially for dealing with questions about orders etc.

(mods please sticky this)
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Old 01-19-2017, 11:56 AM   #2 (permalink)
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please sticky this
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Old 01-25-2017, 12:57 PM   #3 (permalink)
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Yes, please make this a sticky.
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Old 02-25-2017, 02:40 AM   #4 (permalink)
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please sticky this
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Old 02-27-2017, 08:33 AM   #5 (permalink)
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lol rip the mods of this forum
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Old 03-01-2017, 09:49 AM   #6 (permalink)
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im sure if if i used the word "****" they would soon pay attention...
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Old 03-01-2017, 09:50 AM   #7 (permalink)
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damnit
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Old 03-01-2017, 11:40 AM   #8 (permalink)
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You have to flag the post for them to see it for sure. This came up on another thread....
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Old 04-03-2017, 12:34 PM   #9 (permalink)
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you would think they look at actual posts going out rather than relying on users to flag them.

anyway... BUMP!
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Old 04-18-2017, 01:50 PM   #10 (permalink)
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Sorry to post this here but I'm not happy with customer support at the moment. Placed an order on Mar 27 through Paypal and haven't received anything to date. Not even an email response from [email protected] to wonder if its even been shipped.

Ade I believe we have been in contact through email in that [email protected] should of sent me a confirmation and shipping info email but that is not the case after 3 weeks.
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Old 04-20-2017, 03:43 PM   #11 (permalink)
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Roger contacted me to update the status of my order, thanks.
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Old 04-21-2017, 02:53 AM   #12 (permalink)
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Still NOT sticky. Is it really that hard?

Paolo
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Old 05-01-2017, 08:55 AM   #13 (permalink)
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Apparently so!
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Old 06-03-2017, 04:08 AM   #14 (permalink)
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how is this not a sticky yet?
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Old 06-03-2017, 08:02 AM   #15 (permalink)
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Quote:
Originally Posted by PaoloFCantoni View Post
Still NOT sticky. Is it really that hard?

Paolo
Quote:
Originally Posted by Ade_Law View Post
Apparently so!
Quote:
Originally Posted by Ade_Law View Post
how is this not a sticky yet?
Stuck. Attitude not required.
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Old 06-03-2017, 08:47 AM   #16 (permalink)
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Quote:
Originally Posted by Ade_Law View Post
please sticky this
No, in fact we don't read every post in every forum. If you think about that whole concept for just a second, you will realize that's not reasonable. We do respond to reports which is what I just did.

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Old 06-04-2017, 12:26 AM   #17 (permalink)
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Thanks.
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Old 06-04-2017, 12:27 AM   #18 (permalink)
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Can you unstick the 1.5 feel please, it's incredibly out of date.
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Old 06-04-2017, 07:34 AM   #19 (permalink)
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Quote:
Originally Posted by Ade_Law View Post
Can you unstick the 1.5 feel please, it's incredibly out of date.
link please
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Old 06-04-2017, 07:44 AM   #20 (permalink)
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ah its already gone, thanks
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