Fun, Learning, Friendship and Mutual Respect START  HERE


Unregistered
Go Back   HeliFreak > R/C Helicopter Support > Blade Helicopters (eFlite)


Blade Helicopters (eFlite) Blade Helicopters (eFlite) CP, CX, mCX CX II, CX III. and others


Like Tree9Likes
Reply
 
LinkBack Thread Tools Display Modes
Old 06-02-2019, 07:32 AM   #21 (permalink)
Registered Users
 
Posts: 7,709
 

Join Date: Jul 2015
Default

I have to agree on that one with Ben. I heard the OWB issue caused a proactive email to owners and a free replacement program. No questions asked replacement.

On contrast I found an issue with the tail boom connectors so the wrong part number was listed on Bladeís website for the Nano S2. What did they do? When I told them they asked for tons of pictures and never really seemed to understand the issue. Then all of a sudden the correct part number is listed with a few angry customers that purchased the wrong one. Oh and yes I never got notified even though I told them about it. Will they exchange it for those guys? I donít know but Oxyís response you can clearly see was outstanding and far better.

You canít really compare the kind of testing pre-release and post-sale customer support that Oxy has demonstrated over and over again versus Blade. Not the amount of issues on release (which clearly demonstrate not enough testing and lack of attention to detail) nor the support if something happens.


Sent from my iPhone using Tapatalk
jrman83 likes this.
toadiscoil is offline        Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 06-05-2019, 02:02 AM   #22 (permalink)
Registered Users
 
Posts: 673
 

Join Date: Jan 2012
Default

There are also similar mistakes I have found in the 360cfx and fusion360 manuals. The fusion360 manual is a rehash of the original 360cfx. Blade enjoys controlling the beginner/intermediate market share, they aren't interested in competing with the big boys of the hobby.

Sent from my SM-G960U1 using Tapatalk
CrazyComi is offline        Reply With Quote Quick reply to this message
Old 06-28-2019, 10:44 PM   #23 (permalink)
Registered Users
 

Join Date: Feb 2007
Location: Maryland
Default

Even the Fusion 480 manual says 480 CFX. There was no 480 CFX?
mikedoo3 is offline        Reply With Quote Quick reply to this message
Reply




Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the HeliFreak forums, you must first register.
Please enter your desired user name, your REAL and WORKING email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself. Use a real email address or you will not be granted access to the site. Thank you.
Email Address:
Location
Where do you live? ie: Country, State, City or General Geographic Location please.
Name and Lastname
Enter name and last name here. (This information is not shown to the general public. Optional)
Helicopter #1
Enter Helicopter #1 type and equipment.
Helicopter #2
Enter Helicopter #2 type and equipment.
Helicopter #3
Enter Helicopter #3 type and equipment.
Helicopter #4
Enter Helicopter #4 type and equipment.

Log-in


Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On




Copyright © Website Acquisitions Inc. All rights reserved.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.

SEO by vBSEO 3.6.1