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Old 04-25-2020, 04:44 PM   #1 (permalink)
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Default Amainhobbies Slow!!

Placed many different orders from amain this week, and had to wait 3 weeks for my products. It takes them about a week to before I get an email saying they just shipped it! Is this just me? I live in iowa and I understand they are located west coast.. but still.. shouldnt take a week to just prepare for shipment. I ordered from horizon and receive the next day!!. I'm sure covid might have a little impact.. but still. I'd like to deal with other venders, but most others dont have everything I need.. and dont want to pay buy one thing from 5 different venders and pay shipping 5 times. You guys have any vender suggestions, with good cc and shipping? I love horizon, but they dont really do helis
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Old 04-25-2020, 05:05 PM   #2 (permalink)
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I wonder if this global pandemic thing is slowing things down...

I was going to get my son a present for his birthday, looking at the old Amazon everything was over a week to get delivered. We have been spoiled.
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Old 04-25-2020, 05:15 PM   #3 (permalink)
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Strange, Amain have always processed and shipped my orders within a few hours, a day at the most. Been buying off them for many years and never once had a problem, of course not saying that anyone else hasn't. maybe pop them an email if your waiting on an order.
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Old 04-25-2020, 05:25 PM   #4 (permalink)
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Quote:
Originally Posted by RustyChain View Post
I wonder if this global pandemic thing is slowing things down...

I was going to get my son a present for his birthday, looking at the old Amazon everything was over a week to get delivered. We have been spoiled.
I've gotten a lot from Amazon lately. Usually it arrives at least a day before the delivery date they now give if not two. I think it's a CYA thing so people don't get upset. The days of next day and two day shipping are surely gone for a while. Food/pantry, medical, medicine, etc items they are shipping much faster since they are giving those priority.
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Old 04-25-2020, 05:30 PM   #5 (permalink)
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I ordered something from them on 4/17 and received 4/22 I'm in Florida and it was shipped from there place in North Carolina.
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Old 04-25-2020, 05:31 PM   #6 (permalink)
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Well that's good to hear. Maybe it's just this pandemic.
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Old 04-25-2020, 06:17 PM   #7 (permalink)
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I placed a order last Sunday and half of it came yesterday. I'm still waiting for the other half to ship its been processing whole week.


Amazon has really slowed down. just canceled a order with them cause after a week still no shipping info. Ordered else wear. and still waiting for a item that seems to be lost now.
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Old 04-25-2020, 06:33 PM   #8 (permalink)
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My last two orders from amain were really slow to get shipped . at least twice as long as usual .
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Old 04-25-2020, 07:21 PM   #9 (permalink)
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amain was my go too,coupons for me maybe payed the tax. the tracking was quick, but takes 10 days to get it. i pay 2 day day shipping and again its at least a week.
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Old 04-25-2020, 08:52 PM   #10 (permalink)
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Try helidirect. They seem like a well managed company; they're in Indiana.
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Old 04-25-2020, 08:56 PM   #11 (permalink)
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Be happy that you can still order and carry on with your hobby in the midst of what is going on !!!
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Old 04-25-2020, 09:13 PM   #12 (permalink)
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Quote:
Originally Posted by JuanRodriguez View Post
Be happy that you can still order and carry on with your hobby in the midst of what is going on !!!
You may not be able to buy meat, but at least you can get heli parts.
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Old 04-26-2020, 08:45 AM   #13 (permalink)
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whos not happy, there are multiple shops around, my freezers are full of meat, and i get my heli stuff in 3 days. all good!
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Old 04-26-2020, 05:59 PM   #14 (permalink)
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Must be illiterate?

It says right on their website, due to covid, there is a delay to be expected (I would have to look again but I thought it said a week or so?) in shipping and if you are willing to pay $3.99 I believe it is, they will rush ship by placing your order ahead of the line. If you have a gold or platinum points loyalty then rush is always free (I don't recall specifically at the moment)

It is very clear on their website and when you place the order to expect delays.

I don't like to see the misinformation of a great hobby shop when the information is clear and upfront on their site and when you go through the order/checkout process.

I have never had any issues with Amain and a handful of others I will continue to support.

I am thankful they are even open.

They have always provided outstanding customer service in my experience.
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Old 04-26-2020, 07:01 PM   #15 (permalink)
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I don't work for helidirect, it may sound like it, but their website says normal ship times. I've had good service from amain too but they are 2,000 miles away from me. My last order from California, don't remember which vender I bought from, shipped by the trustworthy and loyal USPS haul it to Alaska and leave it sit there for 2 days. Took another 2-4 days after that to show up in my mailbox. I was lovin' that! That was last year before the flu season.
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Old 04-27-2020, 11:11 AM   #16 (permalink)
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I think all of the on-line shops are doing incredibly well with processing business in light of what they are working under. Man, we have really gotten spoiled.
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Old 05-06-2020, 06:10 PM   #17 (permalink)
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why is this in the Align section ?
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